Client Coordinator Self-Funded Specialist

4 days ago


Sacramento, California, United States Benefit & Risk Management Services, Inc. Full time
Job Summary

The Client Coordinator will play a vital role in supporting the Client Services Team in delivering exceptional service to clients. This position requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Assist with data entry, daily fulfillments, and other administrative tasks to ensure seamless operations.
  • Collaborate with the Client Services Team to resolve discrepancies and ensure accurate processing of client information.
  • Process incoming faxes and mail, and assist with outbound calls to clients and providers.
  • Perform other duties and responsibilities as assigned by Management, including monthly checks and balances reporting and electronic eligibility processing.
Requirements
  • High School diploma or equivalent required; minimum of 6 months related experience and/or training preferred.
  • Strong computer skills, including Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Good analytical skills and ability to problem-solve effectively.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Conditions

The Client Coordinator will work in a standard office environment with moderate noise levels. The position requires regular sitting, reaching, and talking, as well as occasional standing and walking.

Benefit & Risk Management Services, Inc. is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs. Our Virtual Benefits Administration System (Vbas) allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefits.



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