Operations Coordinator
3 weeks ago
We are seeking an experienced Operations Specialist to join our team at Elastyc. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our programs and services.
Responsibilities:- Develop and implement program goals, policies, and processes to achieve our objectives and optimize client outcomes.
- Facilitate client intake and assessment processes, ensuring a seamless experience for our clients.
- Organize and monitor client evaluation processes, providing regular updates and reports to staff and stakeholders.
- Collaborate with staff to identify barriers to achievement of client objectives and create action plans to overcome them.
- Anticipate and track operational risks and issues, providing strategic solutions to ensure the success of our programs.
- Lead the employee hiring, onboarding, and training processes, ensuring a high-performing team.
- Communicate and collaborate with the Bookkeeping Specialist to achieve business financial objectives.
- Stay up-to-date with industry trends, regulations, and technology forecasts, applying this knowledge to improve our operations and services.
- At least 23 years of experience in a human services-related field, program operations, or project management.
- A self-starter with an entrepreneurial spirit, able to work independently and as part of a team.
- Minimum of 1 year of experience managing a team, with a proven track record of success.
- Experience managing budgets and expenses, with a focus on financial management and reporting.
- Statistical analysis experience, with the ability to collect and analyze data to inform program decisions.
- Grant and/or proposal writing experience, with a focus on securing funding for our programs.
- Excellent organizational, verbal, and written communication skills, with the ability to communicate complex information to diverse stakeholders.
- Aptitude to learn new software and systems, with a focus on technology and innovation.
- Ability to work seated in front of a computer for long periods of time, with a focus on ergonomics and employee well-being.
- Ability to maintain confidentiality, handling sensitive information with discretion and professionalism.
- Ability to successfully pass a background check, ensuring the safety and security of our clients and staff.
- Bachelor of Science or higher degree in Biomedical Engineering or Bioengineering.
- Project Management Professional certification, with a focus on program management and leadership.
- Familiarity and experience with online meeting software, online chat/instant messaging, and group sharing platforms (Zoom or WebEx, Slack, Microsoft Teams, etc.).
- Statistical analysis experience, with a focus on data-driven decision making.
- Spanish fluency, with the ability to communicate with clients and staff in Spanish.
- CPR and First Aid certification, with a focus on employee safety and well-being.
We offer a competitive salary and benefits package, including paid sick and vacation time, a mission-driven people-first culture, and opportunities for growth and advancement. If you are a motivated and experienced Operations Specialist looking for a new challenge, please submit your application today.
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