Client Services Coordinator

5 days ago


Sacramento, California, United States Van Dermyden Makus Law Corporation Full time
Job Title: Client Services Coordinator

We are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at Van Dermyden Makus Law Corporation. This is a full-time, non-exempt position with the ability to work in a hybrid arrangement.

Job Summary:

The Client Services Coordinator will be responsible for handling all aspects of the firm's intake process, from initial contact to the receipt of a signed engagement letter. This includes tasks such as client communications, coordinating meetings, drafting and reviewing engagement letters, preparing budget estimates, and coordinating with attorneys.

Key Responsibilities:
  • Coordinate and operate the firm's intake functions, including tasks such as scheduling calls, gathering information, and tracking intake and matter status.
  • Prepare, send, and track engagement letters, as well as create draft estimated budgets at the request of the client.
  • Follow up with clients during the intake process to provide information and communicate next steps.
  • Track intake and matter status through case management software.
  • Send out New Matter emails when new investigations are confirmed by the client.
  • Coordinate and organize the firm's case management functions, including tasks such as tracking attorney caseload status and analyzing types of clients and matters engaged.
Requirements:
  • Bachelor's degree or equivalent, required.
  • At least one year of experience handling communications with clients, required.
  • At least one year of project management experience, highly desired.
  • Experience with case or project management software, like Clio Grow, highly desired.
  • Previous law firm experience, including heavy exposure to intake, highly desired.
What We Offer:

The salary range for this role is $65,000 - $70,000 and represents the firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate's relevant experience and qualifications.

To Apply:

Please submit a cover letter and resume to Marissa Crespillo, HR Specialist at Van Dermyden Makus Law Corporation.



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