Operations Supervisor
2 weeks ago
Overview: At Aspen Dental, we prioritize your career growth, providing a stable work environment within a premier dental service organization (DSO). Our comprehensive training program, competitive pay, and adaptable scheduling are designed to support your professional journey.
Position: As a Supervisor, also referred to as an Operations Lead at Aspen Dental, you will play a crucial role in enhancing community health and positively impacting patient experiences.
Job Type: Full-time
Compensation: $20 - $23 / hr
Work Schedule: Mon, Tue, Wed 7:00 am - 4:30 pm; Thu 9:00 am - 7:00 pm, Fri 7:00 am - 12:00 pm
Benefits:
- A comprehensive benefits package including paid time off, health, dental, vision, and a 401(k) savings plan with matching contributions.
- Opportunities for career advancement and professional development at every stage of your career.
- A vibrant and supportive workplace culture that fosters teamwork and innovation.
- Complimentary Continuing Education (CE) through TAG U.
Key Responsibilities:
- Deliver exceptional patient service with empathy and professionalism, adhering to company policies, regulations, and dental board standards.
- Collaborate effectively with the dental team to ensure outstanding patient care.
- Consult with patients regarding treatment options, verifying insurance details and ensuring high-quality care.
- Under the guidance of the Manager, oversee and support the daily activities of the non-clinical team.
- Analyze daily data to assess the practice's performance.
- Manage scheduling and confirmation of patient appointments.
- Handle insurance verification, collections, nightly deposits, and credit card transactions.
- Perform additional duties as assigned by the Manager.
Preferred Qualifications:
- High school diploma or equivalent; a college degree is preferred.
- Excellent communication and interpersonal skills, capable of building rapport with diverse patient demographics.
- Strong analytical skills with a focus on data-driven decision-making.
- Highly organized and detail-oriented.
- Experience in sales is advantageous.
Note: Aspen Dental-branded practices are independently owned and operated by licensed dentists, receiving non-clinical business support from Aspen Dental Management, Inc., a dental support organization.
Equal Opportunity Employer: ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, and independently owned supported clinical practices are committed to being Equal Opportunity Employers. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status, and will not be discriminated against based on disability.
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