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Client Operations Coordinator

2 months ago

Denver, Colorado, United States Sprague Pest Solutions Full time

Are you dedicated to delivering exceptional customer service and possess strong organizational skills? If you thrive in a collaborative environment and enjoy a diverse range of responsibilities, consider the opportunity with Sprague Pest Solutions as a Client Operations Coordinator.

About Us: Sprague Pest Solutions is a rapidly expanding commercial pest management firm based in Tacoma, WA.

Position Overview: We are looking for a proactive and resourceful individual to join our Client Operations Center.

Key Responsibilities:

  • Work autonomously in a dynamic call center setting.
  • Receive and manage service requests and customer concerns, aiming to exceed client expectations.
  • Conduct collection calls, schedule services, and maintain accurate account records.
  • Act as a liaison among clients, management, and service teams to ensure seamless pest control operations.

Core Values: At Sprague, we are committed to delivering outstanding service with a focus on consistency, accountability, respect, teamwork, and environmental stewardship.

Benefits:

  • Unlimited growth potential, including tuition assistance and leadership development.
  • Health, Vision, and Dental Insurance available within 30 days of employment.
  • Personal time off from day one, with holiday and vacation benefits after a specified period.
  • Childcare support and college savings options.

Qualifications:

  • Minimum of 1 year experience in a call center or professional office environment.
  • Strong attention to detail and commitment to high-quality work.
  • Competitive mindset regarding both individual and team performance.
  • Willingness to embrace new challenges and pursue opportunities for operational improvement.

Essential Skills:

  • Effective verbal and written communication skills.
  • Ability to prioritize tasks and manage time efficiently to meet quality standards and deadlines.
  • Adaptability to thrive in a fast-paced office environment.
  • Proficiency in various software applications, including Microsoft Office Suite and other relevant systems.

Compensation: Starting hourly wage of $20-25, commensurate with experience.

This position description does not create an employment contract, either express or implied. Sprague Pest Solutions is an Equal Opportunity Employer, promoting diversity and inclusion in the workplace.

All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

In compliance with federal law, all hires will be required to verify their identity and eligibility to work in the United States and complete the necessary employment eligibility verification form upon hire.