Client Service Coordinator

3 weeks ago


Denver, Colorado, United States Banfield Pet Hospital Full time

Are you a detail-oriented and customer-focused individual looking for a challenging role in a fast-paced environment? As a Client Service Coordinator at Banfield Pet Hospital, you will play a critical role in driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients.

Key Responsibilities:
  • Actively recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including welcoming clients and pets, ensuring they are comfortable in the hospital, and educating them about their pet's health.
  • Assist incoming clients by completing required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Requirements:
  • Leadership and customer focus skills
  • Ability to multi-task and manage multiple tasks at one time
  • Strong communication and problem-solving skills
  • Intellectual and mathematical ability to accurately follow instructions and provide directions

At Banfield Pet Hospital, we are committed to providing exceptional care to our clients and their pets. If you are a motivated and detail-oriented individual who is passionate about delivering great service, we encourage you to apply for this exciting opportunity.



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