Customer Service Retail Specialist

1 week ago


Spokane Washington, United States The Historic Davenport Hotel, Autograph Collection Full time

Property Overview:


The Historic Davenport Hotel, Autograph Collection is a distinguished and iconic establishment situated in Spokane, Washington, providing exciting career opportunities for hospitality professionals eager to join a historic and esteemed team.

Becoming part of our organization means aligning with a prestigious hospitality brand recognized for its dedication to exceptional guest service and unparalleled elegance.

The hotel features a rich legacy, breathtaking architecture, and opulent amenities, making it a preferred destination for both business and leisure visitors.

As a team member, you will have the chance to operate in a unique and historic atmosphere, delivering outstanding service to guests from around the globe.

The Historic Davenport Hotel prioritizes professional growth and development, offering pathways for advancement within the organization.

Become part of a rewarding and fulfilling career in the hospitality sector, where your skills and commitment will be acknowledged and rewarded in a truly exceptional environment.


Position Overview:


Are you a personable and customer-focused individual with a zeal for retail? As a Retail Attendant, you will play a crucial role in crafting memorable experiences for our guests.

In this position, you will represent our gift shop, delivering exceptional service, showcasing a diverse range of products, and assisting guests in selecting the ideal mementos of their visit.

Bring your enthusiasm, energy, and sales expertise to contribute to our success and help create lasting memories for our guests.


Key Responsibilities:
Welcome and engage with guests, ensuring exceptional customer service

Maintain an attractive and well-stocked gift shop

Assist guests in locating and choosing products

Process sales transactions accurately and efficiently

Provide recommendations and insights about products

Monitor inventory levels and restock as necessary

Ensure cleanliness and organization of the gift shop

Promote special offers and initiatives to boost sales


If you have a passion for retail and thrive in a dynamic environment, we encourage you to consider this opportunity as a Retail Attendant.

Contribute to our vibrant team and help create unforgettable experiences for our guests.

Qualifications:
High school diploma or equivalent

Prior experience in retail or customer service roles preferred

Excellent communication and interpersonal abilities

Friendly and approachable demeanor

Capability to multitask and manage cash transactions

Basic mathematical skills for cash handling and inventory management

Understanding of merchandise presentation and display

Willingness to work weekends, holidays, and evenings as required

Benefits:


Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US.

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals:
Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Three Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays).

401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution.

Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug-free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range:
USD $16.28 /Hr.

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