Customer Service Retail Specialist

1 week ago

Spokane, Washington, United States The Historic Davenport Hotel, Autograph Collection Full time

Property Overview:

The Historic Davenport Hotel, Autograph Collection is a distinguished and iconic establishment situated in Spokane, Washington. This prestigious hotel offers thrilling career opportunities for hospitality enthusiasts eager to be part of a celebrated team. Becoming a member of our workforce means aligning with a hospitality brand recognized for its dedication to outstanding guest service and unparalleled sophistication. The hotel features a rich heritage, breathtaking architecture, and opulent amenities, making it a preferred destination for both business and leisure visitors. As a staff member, you will have the chance to operate in a unique and historic setting, delivering exceptional service to guests from around the globe. The Historic Davenport Hotel prioritizes professional growth and development, providing pathways for advancement within the organization. Be part of a rewarding and fulfilling career in the hospitality sector, where your skills and commitment will be acknowledged and valued in a truly remarkable environment.

Position Overview:
Are you a personable and customer-focused individual with a flair for retail? As a Retail Attendant, you will play a crucial role in crafting memorable experiences for our guests. Your responsibilities will include being the face of our gift shop, delivering exceptional service, showcasing a diverse range of products, and assisting guests in selecting the perfect souvenirs from their visit.

Key Responsibilities:

  • Greet and engage with guests, ensuring exceptional customer service
  • Maintain an attractive and well-stocked gift shop
  • Assist guests in product selection and inquiries
  • Accurately and efficiently process sales transactions
  • Provide knowledgeable recommendations and information about merchandise
  • Monitor inventory levels and restock as necessary
  • Ensure cleanliness and organization of the gift shop
  • Promote special offers and sales initiatives to enhance revenue

If you possess a passion for retail and thrive in a dynamic environment, we encourage you to consider this opportunity as a Retail Attendant. Contribute to creating unforgettable experiences for our guests.

Qualifications:

  • High school diploma or equivalent
  • Prior experience in retail or customer service preferred
  • Excellent communication and interpersonal abilities
  • Friendly and approachable demeanor
  • Capability to multitask and manage cash transactions
  • Basic math skills for cash handling and inventory management
  • Understanding of merchandise presentation and display techniques
  • Willingness to work weekends, holidays, and evenings as required

Benefits:
Davidson Hospitality Group is a recognized, full-service hospitality management firm overseeing hotels, restaurants, and entertainment venues across the United States. As a trusted partner for renowned brands, Davidson offers a unique management style that combines the personalized service of a small company with the expertise of a larger organization. Davidson is committed to delivering value to its owners and team members, providing a comprehensive benefits program designed to enhance the lives and well-being of our employees and their families.

  • Three tiers of medical coverage
  • Dental and vision insurance
  • 24/7 telehealth services
  • Complimentary maintenance medications
  • Pet insurance options
  • Hotel discounts
  • Tuition reimbursement programs
  • Paid time off, including vacation, sick leave, bereavement, and holidays
  • 401K matching contributions

Working at Davidson is a unique experience. It transcends traditional employment; it is a calling. Here, you play a vital role in redefining the delivery of quality hospitality to our guests, clients, partners, and each other.

Equal Opportunity Employer: Davidson Hospitality is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.

Drug-Free Workplace: Davidson Hospitality maintains a drug-free workplace. Pre-employment drug testing and background checks are required.

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