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Business Development Representative

2 months ago

Fort Worth, Texas, United States Frank Kent Cadillac Full time
About Us

Frank Kent Cadillac is a leading automotive dealership with a rich history of providing exceptional service to our customers. We are committed to building long-lasting relationships with our employees, customers, and the community.

Benefits
  • 401(k) Plan with Company Match
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Short-Term Disability (STD) and Long-Term Disability (LTD)
  • Life Insurance
  • Employee Discounts on Vehicles and Services
  • Employee Discount Card
Responsibilities
  • Respond to customer inquiries and establish follow-up appointments to discuss sales opportunities.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present financing options to customers based on their needs.
  • Follow up with leads that are not ready to make an appointment or have no-showed.
  • Participate in team and process development sessions to improve sales and customer service processes.
  • Utilize our CRM tracking system daily to manage customer interactions and sales opportunities.
Qualifications
  • At least one previous role in customer service experience.
  • Excellent teamwork and communication skills, with a collaborative attitude and eagerness to improve.
  • Prompt and courteous demeanor, with a positive and hardworking personality.
  • Strong computer skills and ability to learn new systems.
  • Valid driver's license.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.