Customer Service Lead

6 days ago


Portland, Maine, United States MaineHealth Full time
Main Lobby Customer Service Lead

We are seeking a skilled Customer Service Lead to join our team at MMC Main Lobby. As a key member of our customer service team, you will be responsible for providing exceptional customer service, meeting customer needs, and ensuring a positive experience for all visitors.

Key Responsibilities:

  • Meet, greet, and assess customer needs
  • Provide specific information and assistance to customers
  • Ensure customer satisfaction and resolve any issues that may arise

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

About MaineHealth:

MaineHealth is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service. We are committed to creating a positive and supportive work environment for our employees, and we are seeking individuals who share our values and passion for delivering exceptional customer service.



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