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Customer Service Representative

2 months ago

Portland, Maine, United States Spectrum Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our billing team at Spectrum. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.


Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product knowledge and account support to customers
  • Work in a fast-paced environment and adapt to changing priorities
  • Collaborate with management to resolve customer issues and improve customer satisfaction

Requirements
  • High school diploma or equivalent required
  • Ability to work a variety of schedules, including nights, weekends, and holidays
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and provide exceptional customer service

What We Offer
  • Competitive pay and benefits package
  • Opportunities for career growth and advancement
  • Supportive team environment and comprehensive training
  • Recognition and rewards for outstanding performance

Why Spectrum?

Spectrum is a leading provider of Internet, TV, and Voice services, and we are committed to delivering exceptional customer experiences. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who are passionate about making a difference in our customers' lives.


We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.