Infrastructure Operations Specialist

2 weeks ago


Chandler, Arizona, United States Motion Recruitment Partners LLC Full time

Infrastructure Operations Specialist

Location: Chandler, AZ

Work Model: Hybrid

Contract Type: Contract

Compensation: $41.06/hr - $46.27/hr

We are excited to present a remarkable long-term contract opportunity with a prominent Financial Services organization seeking an Infrastructure Operations Specialist in Chandler, AZ (Hybrid).

Join a team of exceptional professionals at one of the largest financial institutions globally. This long-term contract role offers a competitive benefits package. Our client has a rich history of over 150 years and is committed to innovation in the digital landscape. If you aspire to work for a reputable company that prioritizes customer satisfaction and financial success, this opportunity is for you.

Contract Duration: 12 Months

Essential Skills & Experience:

  • Minimum of 2 years in Systems Engineering or equivalent experience through work, consulting, military service, or education.
  • Proficiency in ServiceNow.
  • Experience with Autosys.
  • Familiarity with Unix and Windows operating systems.
  • Knowledge of monitoring tools such as AppDynamics, Thousand Eyes, Aternity, Splunk, Big Panda, and Grafana.
  • Experience with Public Cloud platforms - Azure, Google.
  • Proficient in Jira.
  • Ability to execute Runbooks and Playbooks.

Key Responsibilities:

  • Monitor and support batch processes.
  • Oversee application monitoring and support.
  • Manage mainframe operations for EFT applications.
  • Handle incident management, including major incidents affecting EFT.
  • Support BCP events.
  • Meet standard work requirements for assigned applications.
  • Ensure queue work is completed within SLA requirements.
  • Monitor queues, dashboards, and other work intake tools to prioritize daily tasks.
  • Stay updated on impacts and issues affecting EFT through Teams rooms and chats.
  • Escalate and communicate issues as necessary.
  • Collaborate with teammates across various applications and verticals.
  • Maintain and update documentation related to applications and verticals.
  • Manage incidents, change requests, deployments, and problem tickets.
  • Engage in regular meetings with L2 and Development teams for feedback.
  • Identify and implement improvements.
  • Foster positive relationships with team members.
  • Mentor and provide knowledge transfer to colleagues.
  • Complete administrative tasks such as updating documentation and key indicators.
  • Collaborate effectively with others.

Benefits Offered:

  • Comprehensive Medical Insurance with multiple plans for you and your family.
  • Dental and Orthodontic Benefits.
  • Vision Coverage.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts for Health and Dependent Care.
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
  • Hospital Indemnity Insurance.
  • 401(k) plan with matching contributions and pre/post-tax options.
  • Paid Sick Leave.
  • Legal and Identity Protection Plans.
  • Pre-tax Commuter Benefits.
  • 529 College Savings Plan.

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is available. Accommodations will be provided throughout the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants should communicate their needs in advance.

Posted by: Sherri Breault

Specialization: Security Engineering



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