Cloud Security Operations Specialist

2 weeks ago


Chandler, Arizona, United States Sev1Tech Full time
Position Overview

Sev1Tech is seeking a Cloud Security Operations Specialist to contribute to a large-scale initiative that encompasses network security, cybersecurity, and cloud operational support for a government client focused on security and public safety. This role will involve a diverse array of responsibilities, including but not limited to: Program Management; Monitoring, Analysis, and Incident Response; Advanced Engineering and Operations & Maintenance; Technical Field Support; and Cloud Operations.

Key Responsibilities
  • Oversee, enhance, and resolve issues related to the cloud computing, storage, and application hosting platforms utilized by the Department of Homeland Security (DHS), as well as other systems and applications within the Homeland Security Enterprise Network (HSEN). This includes troubleshooting connectivity, latency, performance degradation, and service outages.
  • Analyze and monitor cloud computing metrics and systems using Cloud Service Provider (CSP) statistical data (e.g., Amazon Web Services, Microsoft Azure) and monitoring tool alerts (e.g., Dynatrace) to identify potential failure points. Collaborate with IT Operations Cloud Computing Tier 2 Teams, OCIO Solution Development Directorate (SDD) Cloud Tier 3 Teams, and other stakeholders to recommend adjustments to cloud environments and configurations to prevent or address unscheduled outages.
  • Perform real-time monitoring and assessment of security alerts from various systems including SIEM, network appliances (firewalls, IDS), cloud services (AWS, Azure, IBM), email (Microsoft Office 365), and endpoint detection systems.
  • Monitor communication channels (voice and electronic) designated by the government for alerts regarding network and cloud incidents, outages, and service disruptions affecting network services, CSP environments, and Mission Essential Systems (MES) hosted in cloud and data center environments.
Minimum Qualifications
  • Bachelor's degree or a minimum of 4 years of relevant IT experience in federal government contracting.
  • At least five (5) years of experience as a Cloud Analyst.
  • Proven experience in monitoring networks, applications, and platforms both in cloud environments and on-premises, including data centers.
  • Experience with cloud operations involving systems and data hosted in Microsoft and AWS environments.
  • Familiarity with analyzing alerts and data from cloud-native and other infrastructure monitoring tools.
  • Strong analytical skills for both quantitative and qualitative data.
  • Exceptional problem-solving and troubleshooting abilities, with a focus on identifying root causes.
  • Demonstrated history of recommending alternative solutions to prevent unplanned outages and addressing them promptly.
  • Ability to triage and escalate network and security issues efficiently.
  • Excellent communication and collaboration skills, working effectively with Tier 3 personnel, other contractor teams, IT customers, and vendors.
  • Must be able to provide proof of U.S. Citizenship for DHS Public Trust.
Desired Qualifications
  • Cloud Service Provider (CSP) Certification.
  • Experience working with the Department of Homeland Security.
About Sev1Tech LLC

Founded in 2010, Sev1Tech specializes in delivering IT, engineering, and program management solutions. The company is dedicated to providing program and IT support services for critical missions across Federal and Commercial sectors. Our mission is to enhance organizational capabilities, empower government functions, and safeguard our nation while fostering personal growth and development within our workforce.

Join Sev1Tech and experience a fulfilling career path with opportunities for professional advancement.

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