Client Liaison Specialist

2 weeks ago


New York, New York, United States The TemPositions Group of Companies Full time

Client Liaison Specialist at The TemPositions Group of Companies

Position Overview

We are looking for an enthusiastic Client Liaison Specialist to become a vital part of our staffing team. The working hours are from 7 AM to 4 PM, Monday through Friday. The ideal candidate will be a collaborative team member with exceptional communication abilities, sound judgment, and a proactive approach to all tasks.

Key Responsibilities:

  • Conducting a high volume of applicant screenings and interviews for substitute teaching positions.
  • Assessing, evaluating, and placing candidates by utilizing strong decision-making skills.
  • Maintaining detailed records in our internal systems.
  • Employing judgment to align qualified candidates with job orders, managing assignment changes, cancellations, and more.
  • Regularly communicating with field employees via phone and email, including check-ins and addressing employee concerns.
  • Providing coaching and guidance to field employees on company policies and procedures.
  • Making employment status decisions and conducting terminations with autonomy and discretion.
  • Overseeing the onboarding and credentialing process for field employees, including reference checks, educational verification, and medical documentation.
  • Auditing employee credentials to ensure compliance with requirements.
  • Generating innovative ideas to enhance recruitment strategies for educational staff.
  • Drafting reminder communications for field employees.

Ideal Candidate Profile:

  • Comfortable with phone communication and initiating contact.
  • Bachelor's Degree is preferred.
  • Experience in customer service, staffing, recruitment, or education is advantageous.
  • Exceptional verbal and written communication skills.
  • Strong interpersonal skills and a positive demeanor.
  • Able to thrive in a fast-paced, dynamic environment.
  • High integrity, urgency, decision-making, and problem-solving capabilities.
  • Excellent prioritization and follow-up skills.
  • Motivated to assist others.
  • A desire to work collaboratively in a team setting.
  • Proficient in Microsoft Office applications.

About The TemPositions Group of Companies

Established in 1962, The TemPositions Group of Companies is a leading staffing firm with a focus on providing quality service to our clients and candidates. We pride ourselves on our boutique approach, ensuring that our employees are treated with respect and valued in their roles.

Our work environment is characterized by collaboration, innovation, and a commitment to employee development through mentoring and training. We have been recognized for our exceptional corporate culture and dedication to our staff.

Compensation

$50,000 annually



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