Client Service Representative

5 days ago


Atlanta, Georgia, United States CityVet Full time
About CityVet

At CityVet, we prioritize the well-being of both people and pets. Our mission is to provide exceptional care and service to our clients, while fostering a positive and supportive work environment for our team members.

Job Summary

We are seeking a highly skilled and compassionate Client Service Specialist to join our team at CityVet. As a key member of our front desk team, you will be responsible for delivering exceptional client experiences, ensuring seamless communication, and providing top-notch support to our clients and staff.

Key Responsibilities
  • Client Interface: Serve as the primary point of contact for clients, providing a warm and welcoming experience from initial contact to departure.
  • Scheduling and Coordination: Manage appointment check-ins, book new appointments, and ensure proper discharge information for various services, including grooming, clinic, walk-ins, technician appointments, boarding, and retail.
  • Communication and Prioritization: Understand, communicate, and prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule and daily workflow.
  • Client Care: Greet and welcome clients, check patients in for appointments, notify clients of any delays, and provide care during their wait.
Requirements
  • Computer Proficiency: Proficient in using computer systems and software to manage client information and schedules.
  • High School Diploma or Equivalent: Possess a high school diploma or equivalent, with a strong focus on customer service and communication skills.
  • Age Requirement: Be at least 18 years of age at the time of hire.
What We Offer
  • Pet-Care Discounts: Enjoy generous discounts on pet care services.
  • Uniform Allowance: Receive a uniform allowance to support your professional appearance.
  • Flexible Schedules: Enjoy flexible scheduling to balance work and personal life.
  • Growth Opportunities: Pursue growth opportunities within our organization, with a focus on professional development and career advancement.


  • Atlanta, Georgia, United States VCA Animal Hospitals Full time

    About VCA Animal HospitalsWe are a community of over 800 hospitals across the US, providing world-class medicine with hometown care. Our mission is to take care of the future of veterinary medicine, and we're committed to supporting our team members in their careers and personal well-being.Job SummaryWe're seeking an experienced Client Service Representative...


  • Atlanta, Georgia, United States RSM Atlanta Full time

    Job Overview Onsite Customer Service Representative Position Summary: RSM Atlanta LLC is looking for a skilled Onsite Customer Service Representative to become a vital part of our enthusiastic team. This role is focused on delivering first-rate customer assistance for inquiries and challenges related to restaurant facilities and equipment within the assigned...


  • Atlanta, Georgia, United States Cox Enterprises Full time

    About the RoleCox Enterprises is seeking a highly skilled and motivated Client Service Representative II to join our team. As a Client Service Representative II, you will be responsible for ensuring contractual obligations are met for each client, resolving any issues that arise, and originating loan and title documents for automotive lending transactions in...


  • Atlanta, Georgia, United States Consulting Advantage Ltd Full time

    Job OverviewConsulting Advantage Ltd is looking for a committed Customer Support Specialist to enhance our team of experts and contribute to enriching our clients' experiences.In the role of Customer Support Specialist, you will serve as the initial contact for our clients, managing their inquiries and delivering assistance with professionalism and...


  • Atlanta, Georgia, United States Zimmermann Company Full time

    Job Opportunity: Experienced Client Advisor WantedAbout the Role:We are seeking a skilled Client Advisor to join our retail team in a luxury boutique setting. As a Client Advisor, you will be responsible for providing exceptional customer service, driving sales, and achieving key performance indicators (KPIs).Key Responsibilities:Sales Experience: Previous...


  • Atlanta, Georgia, United States Talbots Full time

    About the Role:Talbots is seeking a highly skilled and motivated Client Specialist Key Holder to join our team. As a Client Specialist Key Holder, you will be responsible for leading and supervising others on occasion, opening and closing the store, and building enduring relationships with customers.Key Responsibilities:Lead and supervise others on occasion...


  • Atlanta, Georgia, United States Pratt Industries Full time

    Customer Service RepresentativeOverview:The Customer Service Representative (CSR) acts as a crucial link between clients and internal teams at Pratt Industries. This position requires a deep understanding of customer requirements, enabling the CSR to effectively relay information to relevant departments.Key Responsibilities:Engage with clients to clarify...


  • Atlanta, Georgia, United States Constellis Full time

    Join Our Team as a Client Support RepresentativeOverview: We are looking for dedicated Client Support Representatives to enhance our customer service experience.Key Qualifications:Outstanding verbal and written communication abilities when interacting with clientsProven background in client support or service rolesSkilled in multitasking, prioritizing tasks,...


  • Atlanta, Georgia, United States Saks Fifth Avenue Full time

    About This RoleThe Fifth Avenue Club Assistant plays a vital role in ensuring exceptional client experiences at Saks Fifth Avenue. As a key member of our team, you will be responsible for providing top-notch support to our clients, acting as a liaison between clients and consultants, and utilizing your excellent time management skills to prioritize daily...


  • Atlanta, Georgia, United States Careerbuilder-US Full time

    **About the Role**We're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our remote support team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a timely...


  • Atlanta, Georgia, United States WellStreet Full time

    Client Support RepresentativeWellStreet - RemoteWe are seeking a dedicated individual with an Associates Degree (Bachelor's degree preferred) in Healthcare Administration, Business Administration, or a related discipline.The ideal candidate will possess:At least three years of experience in call center operations.A minimum of five years of customer service...


  • Atlanta, Georgia, United States Super Recruiter Full time

    **About Super Recruiter**We're a dynamic and innovative company that's passionate about connecting top talent with exciting opportunities. As a leading recruitment agency, we're committed to delivering exceptional results and building long-lasting relationships with our clients and candidates.**Job Summary**We're seeking a highly skilled and customer-focused...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Position Title: Customer Service Representative (CSR) Level IIDeliver a comprehensive range of client support services as part of the Supportive Services Team.Operate under the general oversight of the ATL311 Supportive Services Portfolio Manager.The Supportive Services team works collaboratively to provide essential assistance to clients in need, ensuring a...


  • Atlanta, Georgia, United States Luxottica Group Full time

    The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, RetailEstimated Salary: $20 to $28...


  • Atlanta, Georgia, United States Richemont Full time

    About UsThe legacy of Cartier is built on boldness and passion. For over 170 years, we have embraced a daring and innovative spirit that inspires our teams across all sectors, from our boutiques to our workshops and corporate offices. Our diverse workforce of over 9,000 individuals from 105 nationalities is united by a shared commitment to excellence and an...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Position Title: Customer Service Representative (CSR) Level IIDeliver a comprehensive array of customer assistance within the Supportive Services DivisionOperate under the general oversight of the ATL311 Supportive Services Portfolio ManagerThe Supportive Services Division works collaboratively to provide aid to clients in need, ensuring a responsive and...


  • Atlanta, Georgia, United States Johnson Service Group Full time

    Job Description**Job Summary**We are seeking an experienced Marketing Representative to join our team at Johnson Service Group. As a key member of our marketing team, you will be responsible for driving business growth and developing strategic marketing initiatives to increase brand awareness and customer engagement.Key Responsibilities:Develop and execute...


  • Atlanta, Georgia, United States Sinch Full time

    Job OverviewThe Sales Development Representative plays a crucial role in identifying and cultivating sales prospects through proactive outreach and effective communication strategies. This position is ideal for individuals who thrive in dynamic environments, possess a creative mindset, and can engage potential clients in meaningful conversations.As an...


  • Atlanta, Georgia, United States Answer Mti Full time

    Join our team as a Part-Time Customer Support Representative at Answer Mti As a Customer Support Representative at Answer Mti, you will deliver exceptional, professional, and thorough assistance to our clients' customers. Utilizing your outstanding customer service abilities, you will manage calls for a variety of sectors, including healthcare facilities,...


  • Atlanta, Georgia, United States PerkinElmer Genomics Full time

    Job Title: Customer Care Associate - Newborn Screening and Genomics ProgramsLocation: RemoteImagine a future where health challenges are identified early for more effective treatment. A future where safety in food and water is guaranteed, even in the most isolated regions. At PerkinElmer, we strive to make this vision a reality through innovation and...