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Client Engagement Representative

2 months ago

Atlanta, Georgia, United States Sinch Full time
Job Overview

The Sales Development Representative plays a crucial role in identifying and cultivating sales prospects through proactive outreach and effective communication strategies. This position is ideal for individuals who thrive in dynamic environments, possess a creative mindset, and can engage potential clients in meaningful conversations.

As an entry-level role, we seek a self-motivated individual who can efficiently manage incoming inquiries and pinpoint qualified leads. Strong relationship-building skills are essential, as the representative will interact with various levels of customer accounts.

Key Qualifications
  • Outstanding verbal and written communication abilities, complemented by active listening skills and a vibrant phone demeanor.
  • Highly self-driven with a robust work ethic.
  • Integrity and a strong commitment to contributing to a successful organization.
  • Proficient in digital tools, including Microsoft Office.
Core Responsibilities
  • Engage with inbound marketing leads to identify qualified opportunities, providing timely and relevant information.
  • Educate and nurture prospects, facilitating a smooth transition to the sales team.
  • Develop targeted prospect lists and penetrate key accounts effectively.
  • Conduct cold outreach to prospects sourced from various channels.
  • Research and identify key decision-makers, understanding their business needs to initiate the sales process.
  • Profile strategic accounts, gathering essential business requirements and presenting tailored solutions.
  • Schedule appointments for the sales team once leads are qualified.
  • Generate new marketing leads by educating prospects until they are ready for direct sales engagement.
  • Drive participation in webinars and live events, arranging meetings for conferences.
  • Collaborate with sales and marketing teams to devise strategic approaches.
  • Maintain accurate records of activities and lead qualifications in the CRM system to ensure effective follow-through.
Desired Skills
  • Exceptional communication skills focused on customer satisfaction and quality outcomes.
  • Proven ability to foster and maintain relationships, both internally and externally.
  • Strong interest in understanding business dynamics and performance drivers.
  • Ability to work collaboratively on multiple projects in a fast-paced setting.
  • High energy and a collaborative spirit across various teams and locations.
  • A positive attitude and a sense of humor, contributing to a vibrant workplace culture.
  • This position requires onsite work.
Preferred Qualifications
  • A Bachelor's degree is strongly preferred.
Benefits
  • Comprehensive medical, dental, and vision plans fully covered by the employer.
  • Access to virtual counseling resources through an Employee Assistance Program.
  • 401(k) options with employer matching to secure your financial future.
  • Generous paid time off policy, promoting work-life balance.
  • Paid parental leave and family planning support.
  • Flexible remote work options to enhance productivity.
  • Personalized recognition for milestone achievements through an anniversary program.
  • Opportunities to engage in community service through paid volunteer time.

The starting salary for this role is competitive, with additional commission opportunities based on performance.