Lead Communications Services Specialist
6 days ago
About the Role
Empower AI is seeking a highly skilled and experienced Senior Communication Services Administrator to join our team. As a critical component of our organization, you will be responsible for managing and maintaining equipment, lines, and voice circuits for all United States Mint equipment and locations.
Key Responsibilities
- Meet the United States Mint's business needs for highly available, scalable, reliable, and secure Communications Services
- Provide Communications Services with features and functions that meet end-user needs and meet United States Mint business requirements
- Provide Communications Services that can leverage operational scale and best practices to achieve optimum commercial price performance
- Provide administrative, operational, and management support
- Achieve agreed-to Service Levels
- Provide On-Call escalation support for the 24x7x365 Service Desk
Requirements
- Bachelor's degree in Information Systems or a relevant field
- Certified Telecommunications Network Specialist (CTNS)
- Minimum 15 years of communications services experience
- Practical skills, experience, and training designing, configuring, and deploying communications services hardware and software
- Ability to keep sensitive and confidential material private
Physical Requirements
- Sitting for long periods
- Standing for long periods
- Ambulate throughout an office
- Ambulate between several buildings
- Stoop, kneel, crouch, or crawl as required
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