Desktop Support Specialist

4 weeks ago


New York, New York, United States Innova Solutions Full time
Job Title: Desktop Support Technician

Innova Solutions is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for managing IT inventory functions and administrative operations.

Key Responsibilities:
  • Manage IT inventory functions and administrative operations
  • Work with vendors to facilitate and manage local project deliverables
  • Procure, manage, and deploy hardware
  • Analyze invoices and conduct audits to ensure compliance
  • Perform monthly invoice analysis, validation, and payment approval
  • Perform bimonthly mobile device audits to determine cost-effective plans
  • Track and resolve billing disputes/discrepancies with carriers
  • Assist with mobile phone recycle and inventory program
  • Maintain records and databases containing information regarding deployed and on-stock inventory
  • Participate in budgetary planning and reviews operating costs
  • Attend Unified Communications training and validate deployed equipment
Requirements:
  • Strong wireless billing experience in a corporate environment
  • Hands-on experience in Unified Communications and mobile device support
  • Ability to analyze invoices and conduct audits
  • Excellent communication and problem-solving skills
About Innova Solutions:

Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders in their fields. We are committed to equal employment opportunity and prohibit any kind of unlawful discrimination and harassment.



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