Desktop Support Specialist

4 weeks ago

New York, New York, United States Dexian - DISYS Full time

Job Summary

Dexian - DISYS is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for end-user computing equipment and peripheral devices at corporate locations.

Key Responsibilities

  • Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
  • Resolve incidents and problems associated with EUC equipment
  • Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
  • Provide repair and maintenance for mobile devices
  • Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
  • Provide software break/fix services and replacement of non-warranty assets for end users
  • Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
  • Provide warranty and break/fix support for networked printers and scanners
  • Provide support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc
  • Provide on-site hardware support for general troubleshooting and problems for end user computing technologies
  • Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel

Requirements

  • Requires 5+ years of related work experience
  • Installing, upgrading, and migrating to Windows 7/10
  • Deploying Windows 7/10 in large enterprises
  • Configuring hardware and applications
  • Configuring network connectivity
  • Configuring access to resources
  • Configuring mobile computing
  • Configuring backup and recovery options

About Dexian - DISYS

Dexian - DISYS is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian - DISYS was formed in 2023 through the merger of DISYS and Signature Consultants.

Dexian - DISYS's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian - DISYS is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Royal Communications Consultants Inc Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Royal Communications Consultants Inc. The successful candidate will be responsible for installing and maintaining desktop computers, as well as providing on-site support in midtown NYC.Key Responsibilities:Install and configure desktop...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States City of New York Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at the City of New York. As a Desktop Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to Windows desktops, laptops, and MAC devices. This includes connectivity to the network,...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Dexian DISYS Full time

    Job Summary:Dexian DISYS is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for end-user computing equipment and peripheral devices at corporate locations.Key Responsibilities:Provide onsite support to Authorized Users with operational and...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Dexian Full time

    Job Summary:Dexian is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for end-user computing equipment and peripheral devices at corporate locations.Key Responsibilities:Provide onsite support to Authorized Users with operational and...

  • Desktop Support Specialist

    1 month ago

    New York, New York, United States Dexian DISYS Full time

    Job Summary:Dexian DISYS is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for end-user computing equipment and peripheral devices at corporate locations.Key Responsibilities:Provide onsite support to authorized users with operational and...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States 24 Seven Talent Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at 24 Seven Talent. The ideal candidate will have 8+ years of experience implementing and managing desktops in a Microsoft Windows environment, with expertise in imaging, patching, and software deployment.Key ResponsibilitiesPerform testing and monitoring of desktop performance,...

  • Desktop Support Specialist

    3 weeks ago

    New York, New York, United States Solomon Page Full time

    Job Summary: We are seeking a highly skilled Desktop Support Specialist to join our IT Infrastructure team. The successful candidate will be responsible for maintaining and supporting all desktop environments globally, as well as managing a fleet of corporate mobile devices.Responsibilities:Managing our global fleet of corporate mobile devices, working with...

  • Desktop Support Specialist

    1 month ago

    New York, New York, United States InfoPeople Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at InfoPeople. The successful candidate will provide technical support for our computer equipment and software, ensuring seamless operation and minimizing downtime.Key ResponsibilitiesInstall, update, and maintain computer hardware and software on supported equipmentProvide...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Innova Solutions Full time

    Job SummaryInnova Solutions is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for managing IT inventory functions and administrative operations. This role requires strong wireless billing experience, with a focus on analyzing invoices and resolving billing disputes. Key...

  • Desktop Support Specialist

    1 month ago

    New York, New York, United States Vimerse InfoTech Inc Full time

    At Vimerse InfoTech Inc, we are seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have a strong background in Windows-based hardware and software applications, as well as experience in Windows-based programming languages and database structures.The successful candidate will be responsible for providing technical...

  • Technical Desktop Support Specialist

    4 weeks ago

    New York, New York, United States United Software Group Full time

    We are seeking a skilled Technical Desktop Support Specialist to join our Information Technology team at United Software Group. The ideal candidate will have a strong background in supporting end-user systems in an enterprise environment, with a focus on Microsoft technologies such as Active Directory, Office 365, and Windows Operating Systems.Key...

  • Senior Desktop Support Specialist

    4 weeks ago

    New York, New York, United States City of New York Full time

    The City of New York is seeking a highly skilled Desktop Support Specialist to join its Information Technology Services (ITS) team. As a key member of the team, you will be responsible for troubleshooting and resolving technical issues related to Windows desktops, laptops, and MAC devices. Your expertise will be crucial in ensuring the smooth operation of...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Apex Systems Full time

    Job DescriptionApex Systems is a world-class technology services business that delivers solutions to fulfill clients' digital visions. We are seeking a qualified candidate to work onsite providing desktop support services with strong customer skills.Key ResponsibilitiesProvide day-to-day technical support to employees for network infrastructure and internal...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States RightClick Full time

    Desktop Support Technician RoleRightClick is seeking a skilled Desktop Support Technician to provide technical support to end-users, ensuring the smooth operation of desktop systems, software, and peripherals. This role involves troubleshooting hardware and software issues, performing installations, configurations, and updates, and ensuring optimal system...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States ClifyX Full time

    Job Title: Desktop SupportLocation: Manhattan, NYDuration: 12+ month ContractJOB DESCRIPTION:Provide technical support for hardware and software issues.Install, configure, and troubleshoot desktop systems.Assist with network connectivity problems and user account management.Document and track support requests in ticketing system.Qualifications:Experience in...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Atlas Search Full time

    We are seeking a skilled Desktop Support Technician to join our team at Atlas Search. This role will play a crucial part in resolving desktop, notebook, and remote computing issues.Key Responsibilities:Providing assistance to end users for firm-approved applications through various methods, including Microsoft Office, Outlook, iManage, ChangePro, Metadata...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Gotham Technology Group Full time

    Job Title: Jr. Desktop/Helpdesk Support AnalystLocation: New York, NYType: 6-12 month contractShift: 10:00 AM - 7:00 PMAbout the Role:Gotham Technology Group is seeking a Jr. Desktop/Helpdesk Support Analyst to join their team. The ideal candidate will have a strong foundation in IT support and excellent customer service skills.Key Responsibilities:Provide...

  • Mac Desktop Support Technician

    4 weeks ago

    New York, New York, United States B&H Photo Full time

    B&H Photo is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for monitoring and maintaining the hardware and software configurations on the individual or group end user level.The successful candidate will have a strong understanding of Mac operating systems and be able to configure,...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Zones Full time

    Desktop Support Technician Job DescriptionAt Zones, we are seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and maintaining hardware and software inventories.Key...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Barrow Wise Consulting, LLC Full time

    At Barrow Wise Consulting, LLC, we are seeking a skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will play a critical role in providing technical support to our clients. Your primary responsibilities will include assisting with IT technical support duties, diagnosing and maintaining systems and peripherals, and providing...