IT Support Specialist for Enterprise Resource Planning Systems

4 days ago


Indianapolis, Indiana, United States Thunderbolt Inc Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Thunderbolt Inc. as an ERP System Administrator. In this role, you will be responsible for installing and maintaining the IT infrastructure of our clients for our software FEPA.

Key Responsibilities
  • IT Infrastructure Management: Install and maintain the IT infrastructure of our clients, including Windows client, Windows and Linux servers, virtual environments, network connections, MS-SQL, and Ingres.
  • Server Administration: Be responsible for maintenance and administration of server operating systems, including installing and configuring systems, release changes, applying patches, and their applications.
  • Customer Service: Work in customer service for technical hotline inquiries about our ERP software FEPA via remote maintenance and occasionally on-site.
  • IT Infrastructure Coordination: Coordinate installation, administration, and optimization of our internal IT infrastructure.
Requirements
  • Education: Have completed vocational training with a commercial or technical focus or a degree in these areas.
  • Experience: Have professional experience as a system administrator (m/f/d), ideally in the ERP environment.
  • Technical Skills: Be proficient in handling Windows client and server operating systems, MS Windows, Active Directory, SQL Server databases, VMware, and Office 365.
  • Soft Skills: Have a methodical, solution-oriented approach and a high level of customer orientation.
  • Language Skills: Have very good German language skills, as you will be advising our customers.
What We Offer
  • A Secure Job: A secure job in a good working atmosphere.
  • Diverse Tasks: Diverse tasks that will challenge and engage you.


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