Alterations Customer Service Representative Specialist
1 day ago
We are seeking a skilled Alterations Customer Service Representative to join our team at David's Bridal. As an Alterations Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our customers. Your primary focus will be on delivering high-quality alterations services, meeting customer expectations, and maintaining a clean and organized work environment.
Key Responsibilities- Welcome and serve customers with genuine enthusiasm and excellent communication skills.
- Manage customer flow using all systems to deliver a five-star customer experience.
- Meet all service vows, including Prepare, Welcome, Meet Needs & Be There for all customers, and operational checklist tasks.
- Provide exceptional service experience to multiple customers at once, contributing to the store's achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence and escalate issues when necessary.
- High school diploma or equivalent degree.
- 1-2 years of prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is beneficial.
- Prior experience with computerized POS (Point of Sale) systems.
The estimated hourly salary for this position is between $14.20 and $14.70. This amount may vary based on location and other factors.
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Salem, Oregon, United States David's Bridal, LLC. Full timeAlterations Customer Service Representative Job DescriptionThis position plays a vital role in ensuring exceptional customer experiences within the Alterations department.Key Responsibilities:Welcome and service customers with genuine enthusiasm, adapting style to suit their needs through problem-solving and excellent phone skills.Manage customer flow using...
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