Service and Support Coordinator

1 month ago


Salem, Oregon, United States David's Bridal Full time
About the Company

David's Bridal is a leading destination for wedding dresses and special occasion wear. We are committed to embracing diversity, equity, and inclusion, creating a culture where all forms of diversity are celebrated and valued.

Role Summary

We are seeking an experienced Alterations Customer Service Representative to provide exceptional customer service, ensuring a seamless experience for our customers. Your primary focus will be on delivering high-quality alterations services, meeting customer expectations, and maintaining a clean and organized work environment.

Key Responsibilities
  • Welcome and serve customers with genuine enthusiasm and excellent communication skills.
  • Manage customer flow using all systems to deliver a five-star customer experience.
  • Meet all service vows, including Prepare, Welcome, Meet Needs & Be There for all customers, and operational checklist tasks.
  • Provide exceptional service experience to multiple customers at once, contributing to the store's achievement of Five-Star Customer Service.
Salary and Benefits

The estimated hourly salary for this position is between $14.20 and $14.70. This amount may vary based on location and other factors. Additionally, we offer a range of benefits, including rewards, bonuses, health insurance, and retirement plans.



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