Alterations and Customer Experience Coordinator

3 days ago


Salem, Oregon, United States David's Bridal Full time
About Us

At David's Bridal, we're dedicated to helping our customers find their perfect match. With over 300 stores across the US and Canada, we're one of the largest bridal retailers in the world. Our team is passionate about providing exceptional customer service and creating unforgettable experiences for our customers.

Job Summary

We're seeking a highly motivated and detail-oriented individual to join our team as an Alterations Customer Service Representative. In this role, you'll be responsible for providing top-notch customer service, answering phones, and ensuring that all garments are pressed and steamed to perfection.

Responsibilities
  • Welcome and serve customers with genuine enthusiasm and friendly attitude
  • Answer phones and respond to customer inquiries in a timely and professional manner
  • Press and steam garments to ensure they meet our high standards
  • Contribute to a positive and productive work environment
Requirements
  • High school diploma or equivalent
  • 1-2 years of retail experience with excellent customer service skills
  • Prior sewing experience is helpful but not required
What We Offer

As an Alterations Customer Service Representative, you'll enjoy a range of benefits including:

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet - Get Paid Early
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances
  • 401K Program
  • Discounts for Identity Theft Protection, Home and Auto Insurance, Mobile, and Pet Insurance
Salary Range

The estimated salary for this position is between $14.20 and $14.70 per hour, depending on location and experience.



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