Alterations Customer Service Ambassador
2 days ago
At David's Bridal, we empower our customers and employees to stay true to their dreams and find the perfect fit. We are a leading bridal retailer with a commitment to delivering exceptional customer service.
Job SummaryWe are seeking an Alterations Customer Service Representative to join our team. As a key member of our alterations department, you will provide outstanding customer service, ensuring that every customer leaves feeling valued and satisfied.
Key Responsibilities:- Welcome customers with genuine enthusiasm over the phone, virtual chats, and in-person, communicating clearly and concisely while adapting style to suit customers' needs.
- Use all systems to manage customer flow, delivering a five-star customer experience.
- Meet all service vows, including preparing, welcoming, meeting needs, and being there for customers, completing operational checklist tasks and addressing emotional and practical needs.
- Provide an exceptional service experience to multiple customers at once, contributing to store achievement of Five-Star Customer Service and proactively addressing customer concerns with confidence.
- High school diploma or equivalent degree required.
- 1-2 years prior retail experience in an apparel or specialty store environment is preferred.
- Prior sewing experience is beneficial, but not essential.
- Prior experience with computerized POS (Point of Sale) systems is necessary.
- Rewarding work environment and competitive hourly pay rate ($14.20 - $14.70 per hour).
- Team bonus structure and Dayforce Wallet - Get Paid Early program.
- Generous Team Member Discount after first pay period.
- Vision care benefits and supplemental insurance options, including Critical Illness, Hospital Indemnity, and Accidental Injury coverage.
- 401K Program and discounts for Identity Theft Protection, Home and Auto Insurance, Mobile services, and Pet Insurance.
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Alterations Customer Service Ambassador
3 days ago
Salem, Oregon, United States David's Bridal Full timeAt David's Bridal, we're committed to providing exceptional customer service and creating unforgettable experiences for our clients. As an Alterations Customer Service Representative, you'll play a critical role in ensuring our customers receive top-notch service and leave feeling satisfied with their purchases.Job SummaryWe're seeking a skilled and...
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Salem, Oregon, United States David's Bridal Full timeAbout the RoleWe are seeking a skilled Alterations Customer Service Representative to join our team at David's Bridal. As an Alterations Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our customers. Your primary focus will be on delivering high-quality alterations...
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Salem, Oregon, United States David's Bridal, LLC. Full timeAlterations Customer Service Representative Job DescriptionThis position plays a vital role in ensuring exceptional customer experiences within the Alterations department.Key Responsibilities:Welcome and service customers with genuine enthusiasm, adapting style to suit their needs through problem-solving and excellent phone skills.Manage customer flow using...
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Alterations Customer Experience Specialist
2 days ago
Salem, Oregon, United States David's Bridal Full timeAbout the RoleWe are looking for a dedicated and detail-oriented Alterations Customer Service Representative to provide top-notch customer service and ensure seamless alterations experiences for our clients. This role involves welcoming and servicing customers, making appointments, answering phones, pressing garments, and ensuring items are ready for...
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Customer Experience Alterations Associate
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