Customer Service Associate

17 hours ago


Salem, Oregon, United States David's Bridal Full time

The ideal candidate will provide exceptional customer service and ensure a seamless experience for clients in our alterations department. With a competitive hourly rate of $14.20-$14.70, this role is perfect for those who enjoy working with people and are passionate about delivering top-notch service.

Job Description:
  • Welcome customers with genuine enthusiasm and communicate clearly to meet their needs.
  • Manage customer flow to deliver a five-star experience.
  • Meet service vows, including preparing, welcoming, meeting needs, and being there for customers.

In this role, you will be responsible for providing an exceptional service experience to multiple customers at once and contribute to the store's achievement of Five-Star Customer Service. You will proactively address customer concerns with confidence and partner with leadership team when needed.

Requirements:
  • High school diploma or equivalent degree.
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system.

We offer a rewarding work environment and competitive pay, along with benefits such as Team Bonus, Dayforce Wallet, Generous Team Member Discount, Vision Care, and more.



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