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Field Service Engineer II

1 month ago

Charlotte, North Carolina, United States Leica Biosystems Full time
Job Title: Field Service Engineer

Leica Biosystems is a global leader in cancer diagnostics, and we're seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and service on our equipment to minimize customer downtime and generate revenue opportunities.

Key Responsibilities:
  • Provide installation support, maintenance, modification, and repair on mechanical, electromechanical, electronic, and refrigeration instruments.
  • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
  • Actively support the sale of service contracts, assist sales representatives, and service team members with system configurations and upgrades.
Requirements:
  • Associate degree with 3+ years of technical diagnostics and repair experience, or 5+ years of equivalent technical work experience.
  • Valid driver's license with an acceptable driving record.
  • Ability to regularly lift, move, slide, raise, and/or place up to 50 lbs.
Preferred Qualifications:
  • Bachelor's degree.
  • Previous experience in networking/IT system upgrades, field service engineering, diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.

Leica Biosystems is committed to designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement, and additional information will be provided by your interview team.

At Leica Biosystems, we believe in advancing cancer diagnostics and improving lives. We partner with customers across the globe to help them solve their most complex challenges and architect solutions that bring the power of science to life.

We are an equal opportunity employer and value diversity and the existence of similarities and differences found in our workforce, workplace, and throughout the markets we serve. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.