Field Service Engineer

3 weeks ago


Charlotte, North Carolina, United States Jobot Full time
Field Service Technician Position

We are a leader in the Food Industry with multiple locations worldwide. Our company has been around for over 160 years, and we put pride and passion into our work, valuing quality over quantity.

This role involves installing, commissioning, operating, repairing, and running tests on a variety of equipment in the field. You will be responsible for mechanical and electrical maintenance and repair, as well as reviewing performance reports and documentation from customers to determine the nature and scope of the problem.

Key Responsibilities:
  • Install, commission, operate, repair, and run tests on a variety of equipment in the field
  • Mechanical and electrical maintenance and repair
  • Review performance reports and documentation from customers to determine the nature and scope of the problem
  • Analyze review and inspection findings to determine the source of the problem and recommend repair, replacement, or other corrective action
  • Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
  • Provide phone and on-site technical assistance to help troubleshoot and repair equipment
  • Analyze reports of technical problems to determine trends affecting future design, production, service, and maintenance processes and recommend modifications to eliminate future problems
  • Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer
  • Develop and conduct training on the safe operations of the equipment and demonstrate skills to operators and maintenance staff


What We Offer:
  • Competitive rate of $65,000-$85,000 per year depending on experience
  • Core hours of 8am-5pm
  • Great room for growth
  • 401k match
  • PTO starts at 3 weeks a year and increases over time
  • Medical, dental, health, and vision benefits
  • Traveling expenses paid for by the company
  • Mostly domestic travel and some international travel


Interested in learning more about this opportunity? Contact us to discuss further.

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