Field Service Engineer

1 month ago


Charlotte, North Carolina, United States Philips Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Philips. As a Field Service Engineer, you will provide on-site, online, and phone support to resolve complex technical problems and product issues for our customers.

Key Responsibilities
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs.
  • Understand the customer's business and competitive environment; generate service revenue.
  • Actively participate as a member of the regional work team; work to improve team processes and identify training gaps.
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes.
  • Adhere to established training, quality, and safety requirements.
  • Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively.
Requirements
  • 1+ years of experience in the field or hospital-based service environment or 1+ years' in electromechanical industries is required.
  • Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
About Philips

We are a health technology company that believes every human matters. We are committed to providing equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

What We Offer
  • The hourly pay range for this position is $22.21 to $38.08, plus overtime eligible.
  • This role also includes company fleet/car, training, and advancement opportunities.
  • Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.


  • Charlotte, North Carolina, United States Jobot Full time

    Field Service Engineer Position with Industry LeaderWe are a leader in the Food Industry with multiple locations worldwide. We are looking for a Field Service Engineer to join our team and grow with us. Our company has been around for over 160 years, and we put pride and passion into our work, valuing quality over quantity.Why this role?Competitive Rate...


  • Charlotte, North Carolina, United States Leica Biosystems Full time

    Job SummaryLeica Biosystems is seeking a highly skilled Field Service Engineer II to join our team. As a Field Service Engineer II, you will be responsible for providing technical service and support on equipment within the company, with the objectives of minimizing customer downtime and generating revenue opportunities.This is a remote work arrangement...


  • Charlotte, North Carolina, United States Jobot Full time

    Field Service Technician PositionWe are a leader in the Food Industry with multiple locations worldwide. Our company has been around for over 160 years, and we put pride and passion into our work, valuing quality over quantity.This role involves installing, commissioning, operating, repairing, and running tests on a variety of equipment in the field. You...


  • Charlotte, North Carolina, United States Leica Biosystems Full time

    Job SummaryLeica Biosystems is seeking a highly skilled and motivated Associate Field Service Engineer to join our team. As a key member of our Service Organization, you will be responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being.Key ResponsibilitiesUnder moderate direction from Field Service...

  • Mechanical Engineer

    4 weeks ago


    Charlotte, North Carolina, United States Babcock & Wilcox Full time

    Job SummaryBabcock & Wilcox is seeking a skilled Mechanical Engineer to join our team as a Field Service Representative. As a Field Service Representative, you will provide technical support and expertise to our customers on a broad range of B&W utility, industrial, and environmental products. Your primary responsibilities will include assisting more...


  • Charlotte, North Carolina, United States Eaton Full time

    Job SummaryEaton's Engineering Service & Systems Division is seeking a Co-op Field Service Engineer to work on projects that have a measurable impact on our business. As a co-op, you will be provided with a structured training and development curriculum, including instructor-led, virtual classrooms, eLearning courses, and on-the-job training provided by...


  • Charlotte, North Carolina, United States Evertz Microsystems Limited Full time

    Job SummaryEvertz Microsystems Limited is seeking a highly skilled and motivated Field Service Engineer to join our AV Service team. As a key member of our team, you will be responsible for providing technical support and services to our customers across the US.Key ResponsibilitiesTravel within the US to provide customer deployments and general...

  • Senior Field Engineer

    4 weeks ago


    Charlotte, North Carolina, United States Zachry Construction Full time

    Job SummaryThe Senior Field Engineer at Zachry Construction Corporation supports and manages operations in the field, providing accurate information to project controls on work activities accomplished. This role assists superintendents and foremen in building work accurately based on drawings and specifications, and reports to the project engineer. A...


  • Charlotte, North Carolina, United States NCW Full time

    Job DescriptionNCW is seeking a dedicated and skilled Field Service Professional to provide technical support and service to clients in various industrial settings.Install, maintain, and repair Building Automation Service Machines.Debug and program automation equipment.Analyze system performance and make recommendations for improvements or upgrades.Provide...

  • Field Sales Engineer

    4 weeks ago


    Charlotte, North Carolina, United States Western Branch Diesel Full time

    Job SummaryCurtis Power Solutions is seeking a highly skilled Field Sales Engineer to join our team. As a Field Sales Engineer, you will be responsible for identifying market opportunities and facilitating sales transactions. You will also track and influence projects from design phase to implementation, utilizing business systems and software to ensure...


  • Charlotte, North Carolina, United States Turner Construction Full time

    Job SummaryWe are seeking a highly skilled Construction Field Engineer to join our team at Turner Construction. As a key member of our field operations team, you will be responsible for assisting in the construction of projects in accordance with contract documents and ensuring that all work meets the highest standards of quality, safety, and schedule...


  • Charlotte, North Carolina, United States FUJIFILM Corporation Full time

    Job Title: Field Service TechnicianJob Summary:FUJIFILM Corporation is seeking a highly skilled Field Service Technician to join our team in the Charlotte, NC area. As a Field Service Technician, you will be responsible for providing on-site support, installations, and service repairs to customers in North America. You will also provide solutions to complex...


  • Charlotte, North Carolina, United States Mazak Full time

    Job SummaryMazak is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and repairing machines and accessories at customer sites.Key ResponsibilitiesInstall machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating, and...


  • Charlotte, North Carolina, United States RemX Full time

    Job Description** $38-$45 per hour, plus per diem, paid travel, and full benefits** This is a career position that will allow you to grow technically and professionally with a leading international manufacturer** Great work/life balance, employee-focused management team, and opportunities to advance** Full training provided for the right candidateAs a Field...

  • Field Engineer

    3 weeks ago


    Charlotte, North Carolina, United States Yokohama Off-Highway Tires America, Inc. Full time

    As a Field Engineer - Tire Performance Specialist at Yokohama Off-Highway Tires America, Inc., you will play a critical role in overseeing product performance in the field and utilizing that knowledge to provide engineering support to customers, the sales department, tire design engineers, and manufacturing personnel based at our global affiliates. Your time...


  • Charlotte, North Carolina, United States Mobile Communications America Full time

    Job Title: Security Field EngineerWe are seeking an experienced Security Field Engineer to join our team at Mobile Communications America, Inc. (MCA). As a trusted advisor for wireless communications, data, and security, MCA provides innovative solutions that enhance workplace safety, security, and efficiency nationwide.Key Responsibilities:Oversee system...

  • Field Engineer

    3 weeks ago


    Charlotte, North Carolina, United States Mobile Communications America Full time

    Job Title: Field Engineer - Security SpecialistJob Summary: We are seeking an experienced Field Engineer - Security Specialist to support our fast-growing Security division in the Charlotte, NC area.Key Responsibilities:Oversee system infrastructure, system hosting, system connectivity, and system licensing.Coordinate ePACS Change Control Board (CCB).Update...


  • Charlotte, North Carolina, United States Field of Talent Full time

    Transform Lives as a Licensed PsychologistAt Field of Talent, we're dedicated to providing exceptional ABA therapy and complementary services to children and their families. As a Licensed Psychologist, you'll play a vital role in our clinical services team, making a meaningful difference in the lives of our clients.Key Responsibilities:• Conduct weekly...


  • Charlotte, North Carolina, United States Bell and Howell Full time

    Job Summary:The Field Customer Service Engineer serves as the primary customer contact for technical and service-related problems on a wide range of industrial, robotic, and printing equipment. This role requires strong electronics and mechanical background, understanding of computer program functionality, and software troubleshooting skills.Key...


  • Charlotte, North Carolina, United States PCR Staffing Full time

    Job OverviewPCR Staffing is seeking an experienced Industrial Field Service Technician to join our team. As a key member of our team, you will be responsible for installing and maintaining industrial equipment, including hot melt adhesives, in the Charlotte, NC area.Key Responsibilities:Installation of new equipmentService and maintenance of customer...