Assistant Restaurant Supervisor

1 week ago


Madison, Wisconsin, United States Perkins Full time
Job Description

As a key member of the Perkins team, the Assistant Restaurant Manager plays a vital role in ensuring the success of our restaurants. This position is responsible for assisting the General Manager in overseeing restaurant operations, achieving planned sales and profit levels, and providing direction to restaurant staff to ensure maximum guest satisfaction.

Key Responsibilities:
  • Restaurant Operations: Assist the General Manager in planning and analyzing administration and operations manpower, ensuring sufficient development and training of all employees, including subordinate managers.
  • Financial Management: Accountable for proper handling of cash, credit card information, gift cards, and all things related to the payment of guest checks. Assist in the planning and analysis of restaurant unit manpower, ensuring accurate financial data, including payroll, cash and receipts, productivity food costs, security of funds, and operating expenses.
  • Staff Management: Assist General Manager in all aspects of employment and restaurant staffing, including recruitment, training, and conducting new hire orientation. Ensure that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications.
  • Guest Satisfaction: Ensure that all managers and team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness. Anticipate, identify, and correct system breakdowns to achieve guest satisfaction.
  • Facility Management: Ensure proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
Requirements:
  • Experience: One to two years previous experience in a supervisory role; preferably in the food service industry.
  • Education: High school diploma; some college or degree preferred.
  • Skills: Must be able to effectively communicate with employees, guests, and vendors in person and by telephone. Must be able to coordinate multiple tasks simultaneously.
Physical Requirements:
  • Standing and Mobility: Extensive standing without breaks; operating a cash register. Exposure to heat, steam, smoke, cold, and odors. Bending, reaching, walking. Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet. Must have high level of mobility/flexibility in space provided.
  • Lifting and Carrying: Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet. Must be able to lift up to 50 pounds.


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