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Hospitality Attendant

2 months ago

Madison, Wisconsin, United States Marcus Restaurant Group Full time

Position Overview:

As a key member of our team, the Server plays a vital role in delivering outstanding service and ensuring a welcoming environment for our guests.

Core Responsibilities:

  • Interpret event orders to execute the client's vision effectively.
  • Prepare, serve, and dismantle events according to specified guidelines.
  • Address guest inquiries promptly to facilitate seamless event operations.
  • Maintain cleanliness and organization in banquet spaces, public areas, and storage.
  • Adhere to established protocols for setting, serving, and clearing tables.
  • Collaborate with supervisors and team members to ensure smooth shift transitions.
  • Resolve guest concerns and escalate issues to management as necessary.
  • Ensure cleanliness and manage inventory across restaurant, public, kitchen, and storage areas.

Position Requirements:

  • Availability to work weekends, early mornings, and/or evening shifts.
  • Capability to respond appropriately to guest requests.
  • Proficiency in using a point of sale system for data entry.
  • Effective communication skills in English, both spoken and written, to follow instructions from management and interact with guests.
  • Previous experience in hospitality or food and beverage service is preferred.
  • Ability to lift items weighing up to 50 pounds.
  • Skill in managing multiple tasks efficiently in a dynamic environment.

Benefits:

  • Medical, dental, vision, and life insurance available for eligible full-time associates after 30 days of employment.
  • 401K plan accessible for eligible associates after 90 days of employment.
  • Paid time off (PTO).
  • Complimentary meal provided during shifts.
  • Free employee parking based on availability.
  • Discounts at affiliated hotels and resorts.
  • Reduced-price movie tickets.
  • Opportunities for internal transfers within the company.
  • Comprehensive training programs.

We are committed to the growth, training, and development of our associates and promote from within the Marcus Restaurant Group.

We are an equal opportunity employer and maintain a drug-free workplace.

This organization participates in E-Verify.