Restaurant Operations Manager

3 days ago


Madison, Wisconsin, United States Dave's Hot Chicken - Roaring Fork Full time
About Dave's Hot Chicken - Roaring Fork

We are a rapidly growing fast-casual restaurant chain, dedicated to serving high-quality, mouth-watering hot chicken to our customers. Our company values include a strong commitment to customer satisfaction, employee development, and community involvement.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Dave's Hot Chicken - Roaring Fork. As an Assistant Manager, you will play a key role in ensuring the success of our restaurant by managing daily operations, leading a team of employees, and providing exceptional customer service.

Key Responsibilities
  • Restaurant Operations: Manage daily restaurant operations to achieve excellence in performance, including managing inventory, controlling labor costs, and maintaining a clean and safe environment.
  • Team Leadership: Lead and develop a team of employees, including recruiting, training, and evaluating performance to ensure high-quality service and a positive work environment.
  • Customer Service: Provide exceptional customer service by responding to guest questions, concerns, and complaints in a timely and professional manner.
  • Marketing and Sales: Assist in developing and implementing marketing and sales strategies to increase sales and drive business growth.
Requirements
  • 2+ years of experience in restaurant management or a related field.
  • Proven track record of success in managing daily operations, leading a team, and providing exceptional customer service.
  • Strong communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.
  • Free meals and uniforms.


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