Shift Supervisor
2 months ago
We are seeking a highly motivated and experienced Shift Supervisor to join our team at Toppers Pizza. As a Shift Supervisor, you will be responsible for providing direct supervision and ensuring the smooth operation of our restaurant during your shift.
Key Responsibilities- Leadership and Supervision
- Assign and direct daily duties for team members based on role, skills, and shift needs
- Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Uphold company policies and procedures; provide feedback/coaching to team members as needed
- Customer Service
- Solve customer complaints quickly and with a smile
- Provide feedback to team members in a positive manner
- Operations and Logistics
- Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes
- Balance cash draw and prepare deposit
- Training and Development
- Train new team members on daily tasks
- Education and Experience
- Must be 18 years of age
- Must have a source of reliable transportation
- Previous quick service restaurant or supervisory experience
- Certifications and Qualifications
- Serve-Safe/Local or State Food Service Certification preferred
- Physical Requirements
- Ability to meet the following physical requirements with or without reasonable accommodation:
- Must be able to exert well-paced and frequent mobility for periods of up to five hours.
- Must be able to lift up to 50 pounds.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
- Ability to meet the following physical requirements with or without reasonable accommodation:
- Compensation and Benefits
- Hourly wage + tips
- Flexible scheduling
- Pay advances through PayActiv
- Meal discounts (70% while working/50% when not)
- Free uniform T-shirt
- Referral bonuses for bringing new members to our team
- Rapid advancement opportunities – We offer a Manager-in-Training program with pay increase at each step of the training
- All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied
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