Restaurant Supervisor
1 week ago
The Restaurant Supervisor plays a vital role in supporting the Food & Beverage team in providing exceptional training and supervision to all restaurant and bar personnel. This position ensures prompt, courteous service that meets Edgewater company standards and policies.
Key Responsibilities:- Ensure the overall success of the restaurant by exceeding guest expectations in food & beverage service.
- Open the restaurant five days per week (6am-2pm) and day-to-day supervision of restaurant staff as the manager on duty.
- Manage the flow of the restaurant through seating of in-house hotel guests and local patrons.
- Work with the culinary team to offer and promote breakfast and lunch specials.
- Build relationships with frequent guests to drive repeat business.
- Provide guidance, training, and support for other restaurant staff.
- Supervise the set up and organization of the restaurant for the following meal period.
- Communicate with the hotel to stay informed on upcoming events and programs that may impact business levels.
- Support the Restaurant Manager with tasks including reviewing inventory, preparing and leading pre-shift meetings, resolving customer issues, menu creation, and leading staff.
- Previous experience as a manager, supervisor, or lead in a restaurant setting.
- Experience in a hotel/resort is a plus.
- A proven track record of effectively supervising and coaching staff to drive consistent quality of service and products.
- The ability to work a flexible schedule, including days, nights, weekends, and public holidays.
- Excellent interpersonal skills and a coaching/mentor attitude.
- The ability to effectively manage and enforce service standards with bartenders, servers, hosts, and food runners.
- Willingness to learn new restaurant service concepts and ideas.
- Strong attention to detail and the ability to handle multiple tasks at once.
- Ability to communicate effectively with guests, co-workers, and management.
- Strong customer service skills and the ability to resolve customer issues directly.
- Ability to lift, push, pull a minimum of 50lbs.
- Must be 18 or older.
- Open availability with the expectation of typically working 5 shifts a week as a full-time team member or 2-4 shifts as a part-time team member.
- Food Safety Certification is preferred.
- Bartending experience is preferred.
This position operates in a full-service, professional restaurant environment. Restaurant staff are required to use standard restaurant equipment and work in kitchen areas when receiving food orders and returning dishware.
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