Restaurant Operations Supervisor
2 weeks ago
Overview: As a key member of the management team at Schwartz Brothers Restaurants, you will be responsible for delivering exceptional service to our valued guests. This role is pivotal in achieving the restaurant's financial and quality objectives while adhering to established policies and procedures to ensure efficient and friendly service.
Core Responsibilities:
- Sales Generation: Drive revenue by enhancing the sales capabilities of Team Members and fostering repeat patronage. Manage labor, minimize waste, and uphold safety standards to positively impact profitability.
- Service Standards: Ensure adherence to company service protocols. Actively promote the Schwartz Brothers Way of customer service excellence.
- Guest Relations: Address and resolve guest concerns with diplomacy and courtesy, ensuring a positive dining experience.
- Quality Control: Oversee food and beverage offerings to guarantee compliance with company standards and specifications.
- Team Leadership: Supervise departmental team members, including recruitment, training, performance evaluation, coaching, promotion, and termination. Cultivate individual skills and foster teamwork and morale.
- Policy Enforcement: Uphold company standards, policies, and procedures, including cleanliness, safety, uniform, and cash handling protocols.
- Compliance Inspections: Conduct daily evaluations of the restaurant and equipment to ensure adherence to health, safety, food handling, and hygiene regulations.
- Administrative Duties: Complete specific administrative tasks as necessary.
- Legal Compliance: Ensure compliance with all Schwartz Brothers Restaurants policies and local, state, and federal regulations.
- Alcohol Regulations: Maintain compliance with alcoholic beverage laws and hold necessary licenses as mandated by local, state, and federal authorities.
- Additional Responsibilities: Perform other duties as assigned by management.
Compensation: Competitive yearly salary.
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