Front Desk Team Lead

2 days ago


Jacksonville, Florida, United States Lexima Full time
{"Responsibilities": "Key Responsibilities
  • Ensure seamless guest check-in and check-out processes.
  • Process all payments accurately and efficiently.
  • Provide exceptional customer service to guests and vendors.
  • Prepare and submit reports to management during each shift.
  • Train front desk staff on guest service standards and hotel policies.
  • Assist in creating and distributing team member schedules.
  • Represent the hotel in a professional and knowledgeable manner.
  • Resolve guest complaints promptly and courteously.
  • Maintain a clean, safe, and inviting hotel environment.
  • Foster a positive team-oriented environment that focuses on guest satisfaction.
", "Qualifications": "Requirements
  • Minimum one year of front desk supervisor experience.
  • Experience handling cash, accounting procedures, and general administrative tasks.
  • Bachelor's degree preferred in Hotel Management, Hospitality Management, or related fields.
  • Proficiency in computer software applications, including word processing, spreadsheets, and hotel management systems.
  • Effective oral and written communication skills.
  • Ability to work a flexible schedule.
  • Valid driver's license.
  • Fluency in English.
", "Physical Requirements": "Physical Demands
  • Frequent standing, walking, sitting, and use of hands.
  • Occasional lifting and/or moving up to 25 pounds.
  • Specific vision abilities required, including close vision, distance vision, and ability to adjust focus.
", "About Lexima": "About Lexima

Lexima is an equal employment opportunity employer.

", "Disclaimer": "Disclaimer

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position.

", "Language": "Language

English

", "Job Type": "Job Type

Full-time

", "Work Schedule": "Work Schedule

Varying hours

", "Location": "Location

Aloft Jacksonville Airport

", "Company Overview": "About Us

Lexima is a hospitality company that values exceptional customer service and teamwork.

", "Contact Information": "Contact Us

Please contact us at [insert contact information].

", "Equal Employment Opportunity": "Equal Employment Opportunity

Lexima is an equal employment opportunity employer.

", "Accommodations": "Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position.

", "Language Code": "en-US"}

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