Front Desk Representative
2 months ago
As a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our valued customers. This role requires a friendly and welcoming demeanor, with a focus on delivering outstanding customer service and ensuring the highest level of guest satisfaction.
Key Responsibilities:- Guest Registration: Register guests in a timely and efficient manner, ensuring all necessary information is collected and accurate.
- Front Desk Operations: Manage the front desk area, including handling guest inquiries, resolving issues, and maintaining a clean and organized workspace.
- Communication: Communicate effectively with guests, colleagues, and other departments to ensure seamless service delivery.
- Problem-Solving: Anticipate, prevent, and resolve guest complaints and issues in a professional and courteous manner.
- Teamwork: Collaborate with fellow associates and other departments to achieve common goals and objectives.
- Knowledge and Skills: Possess a strong understanding of hotel operations, policies, and procedures, as well as excellent communication and problem-solving skills.
- Education: High school diploma or equivalent required; college coursework in a related field is helpful.
- Experience: Previous experience in a hotel or related field is preferred.
- Personality: Possess a positive and upbeat personality, with a strong desire to deliver exceptional customer service.
- Skills: Demonstrate the ability to multitask, be detail-oriented, and problem-solve in a fast-paced environment.
- Competitive Pay: Earn a competitive hourly wage, with opportunities for advancement and professional growth.
- Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and employee assistance programs.
-
Front Desk Representative
2 weeks ago
Jacksonville, Florida, United States Embassy Suites Full timeEmbassy Suites by Hilton Jacksonville Baymeadows is seeking a Front Desk Agent to provide exceptional guest service and represent the hotel throughout the guest's stay.Key Responsibilities:Perform front desk activities, including reservations, guest services, and telephone calls.Use suggestive selling techniques to promote hotel services and upsell rooms...
-
Front Desk Representative
3 weeks ago
Jacksonville, Florida, United States Lexima Full timeFront Desk Agent Job DescriptionThe Aloft Jacksonville is seeking a Part-Time Front Desk Agent to provide exceptional service to guests, maximize suite revenue, and ensure a seamless stay experience.Key Responsibilities:Guest Service: Provide attentive, courteous, and efficient service to guests prior to arrival and throughout their stay.Check-In/Check-Out:...
-
Front Desk Representative
3 weeks ago
Jacksonville, Florida, United States Aimbridge Hospitality Full timeFront Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a Front Desk Agent to join our team at the Fairfield Inn & Suites Jacksonville.Key Responsibilities:Greeting and Welcoming Guests: Provide a warm and welcoming experience for all guests approaching the Front Desk.Telephone Switchboard Operations: Ensure the proper operation of the...
-
Front Desk Representative
3 weeks ago
Jacksonville, Florida, United States Remington Full timeJob Title: Front Desk Agent Job Summary: We are seeking a highly motivated and organized Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk...
-
Front Desk Representative
2 weeks ago
Jacksonville, Florida, United States Aimbridge Hospitality Full timeFront Desk Agent RoleAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests. Your key responsibilities will include:Maintaining a warm and welcoming atmosphere at the Front DeskHandling guest inquiries and requests in a timely and professional...
-
Front Desk Representative
1 month ago
Jacksonville, Florida, United States Shaner Hotel Group Full timeJob Overview We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn in Jacksonville, Florida. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay. Responsibilities * Provide superior...
-
Front Desk Representative
3 weeks ago
Jacksonville, Florida, United States Crestline Hotels & Resorts Full timeFront Desk Agent Job DescriptionKey Responsibilities:Assist guests with check-in and check-out processesAnswer and process all phone calls receivedHandle special requests for services or informationEnsure all interactions are in accordance with standard policies and proceduresWorking Environment:Front Desk, AgentRequirements:Ability to work in a fast-paced...
-
Front Desk Representative
2 weeks ago
Jacksonville, Florida, United States Island Hospitality Management Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Front Desk Agent/Night Auditor to join our team at Island Hospitality Management. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key...
-
Front Desk Representative
4 weeks ago
Jacksonville, Florida, United States Dave & Buster Full timeJob Title: Front Desk/HostAbout the Role:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service,...
-
Front Desk Representative
2 weeks ago
Jacksonville, Florida, United States Lexima Full timeJob SummaryThe Aloft Jacksonville is seeking a skilled Front Desk Agent to provide exceptional service to guests. This role involves handling reservations, check-ins, and check-outs, as well as responding to guest inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide attentive and courteous service to guests, ensuring...
-
Front Desk Representative
4 weeks ago
Jacksonville, Florida, United States WoodSpring Jacksonville Full timeJob Summary:As a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:Guest...
-
Front Desk Representative
3 weeks ago
Jacksonville, Florida, United States Remington Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Agent to join our team at the Hilton Garden Inn Jacksonville. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling check-in and check-out procedures, and ensuring a smooth and efficient front desk operation.Key...
-
Front Desk Representative
4 weeks ago
Jacksonville, Florida, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Hilton Garden Inn Jacksonville. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and communicate cordially...
-
Front Desk Representative
4 weeks ago
Jacksonville, Florida, United States Noble Suites Jacksonville Full timeJob SummaryNoble Suites Jacksonville is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGuest Check-In/Check-Out: Organize, confirm, process,...
-
Front Desk Representative
2 months ago
Jacksonville, Florida, United States WoodSpring Jacksonville Full timeJob SummaryAs a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced...
-
Front Desk Representative
1 month ago
Jacksonville, Florida, United States Shaner Hotel Group Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn in Jacksonville, Florida.Responsibilities:Provide exceptional guest service, ensuring a warm and welcoming experience for all hotel guests.Process check-ins and check-outs efficiently, adhering to hotel policies and...
-
Front Desk Representative
4 weeks ago
Jacksonville, Florida, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.ResponsibilitiesRegister guests and process check-ins...
-
Front Desk Representative
2 weeks ago
Jacksonville, Florida, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn in Jacksonville, Florida. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesProvide superior guest...
-
Front Desk Representative
4 weeks ago
Jacksonville, Florida, United States Remington Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Residence Inn in Jacksonville. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest level of professionalism in all...
-
Front Desk Representative
3 weeks ago
Jacksonville, Florida, United States Ashford Hospitality Prime Full timeKey ResponsibilitiesGreet and communicate with guests in a cordial and professional manner, ensuring a smooth check-in and check-out process.Assist with pre-registration and blocking of reservations as needed, maintaining accurate and up-to-date information.Provide exceptional customer service, responding promptly and efficiently to guest inquiries and...