Lead Technical Program Manager, Monetization

1 week ago

Palo Alto, California, United States Snap Full time
Job Title: Technical Program Manager, Monetization

Snap Inc. is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. We're looking for a Technical Program Manager to join our Monetization (Ad Platform) org, who will take ownership of engineering operations and excellence to monitor, detect and improve various aspects of infra and product performance.

Key Responsibilities:
  • Lead Monetization Eng operations, including service stability and efficiency, cost efficiency, experimentation throughput, incident management, spend monitoring through an oncall rotation and related revenue investigations
  • Drive a culture of engineering excellence and develop roadmaps to address systemic issues
  • Partner with Product, Data Science, Engineering and Customer Support teams to lead performance investigations and build customer trust
  • Lead cross-organizational SWAT teams for enabling customer success on tentpole events (e.g. Amazon prime day)
  • Audit our alerts, define key metrics, build observability through dashboards and constantly innovate to proactively identify problem areas in the ad stack
  • Create frameworks and mechanisms for the organization to operate more efficiently such as launch reviews, retrospectives and decision making forums
  • Lead quarterly roadmap and OKR planning process
  • Work closely with Monetization leadership and execs to understand our business performance, identify and address organizational issues, and be a constant advocate for Monetization needs outside the organization
  • Mentor and grow other junior TPMs and Engineers to scale the performance of the org
Requirements:
  • A relationship builder with natural verbal and written communication skills
  • Very high analytical thinking and ability to grasp advanced concepts
  • Strong operational mindset and ability to derive independent conclusions
  • Strong organizational skills and proven project management track record
  • Experience in project schedule management and work breakdown structures
  • Capacity to work in a fast paced, continuously changing environment
  • A demonstrated ability to manage complex projects effectively (sets clear goals, identifies roadblocks, designs solutions, and tracks progress against deadlines)
  • Ability to take calculated risks to achieve engineering breakthroughs
  • Someone who can prioritize, focus, and is an independent thinker and problem solver
  • An individual who is self-motivated and driven and has demonstrated commitment to take accountability and responsibility for success of large programs
Preferred Qualifications:
  • Prior experience in ad platform, auction systems, or dual-sided marketplace
  • 2+ years of experience as a developer, data scientist or machine learning engineer
  • Hands-on experience with cloud technologies and service oriented architectures
  • Track record of using data analytics for improving SW operations and organizational efficiency
  • Advanced degree in an analytical field

Snap Inc. is an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Our benefits include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success.

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

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