Sales & Banquet Manager

2 weeks ago

Shoreview, Minnesota, United States Bird Dog Equity Partners LLC Full time
Sales & Banquet Manager Job Summary

The Sales & Banquet Manager is a critical role in the success of our property. This individual will be responsible for delivering exceptional guest service, collaborating with catering sales and food and beverage teams, and leading the banquet team.

Key Responsibilities:
  • Assist in the planning of events for clients, including designing facility layouts, selecting seating and entertainment options, and determining event needs.
  • Be available to clients at all times prior to, during, or after an event, providing excellent client service and alleviating questions and concerns.
  • Participate in meetings with the Banquet Chef and/or Executive Chef to review menu requests and understand catering menu details and pricing.
  • Lead a team in providing exceptional guest services in preparation, during, and following events.
  • Interview, select, schedule, train, coach, counsel, and evaluate the performance of the Banquet team.
  • Supervise and assist with the setup of function rooms according to event order specifications.
  • Review, maintain, and stay up-to-date with upcoming events, communicating regularly with the team to ensure they have all necessary information to guarantee a successful event.
  • Order linens and necessary supplies for service for all events, keep in contact with all vendors, and ensure audio/visual equipment is up-to-date and in working order.
  • Supervise staging of meeting space, food service banquets, and special events, including appropriate equipment, to meet client and contractual expectations.
  • Oversee clearing and cleaning of all venues, cleaning and restocking of equipment, and maintain the small-wares and event equipment inventory.
Requirements:
  • Strong interpersonal and communication skills.
  • Strong service skills, including problem-solving and conflict resolution.
  • Self-starter with a high degree of initiative.
  • Strong business communication and presentation skills, both verbal and written.
  • Strong computer skills in Microsoft Suite.
  • May be required to work varying schedules to reflect the business needs of the property.
  • Experience in food & beverage sales.
  • Selfless, team-oriented, and always eager to improve.
  • Working knowledge of IT and computer systems.
  • Able to motivate and train the team to provide a world-class guest experience.

This position is currently accepting applications. The ideal candidate will have a strong background in sales and customer service, with experience in managing a team and providing exceptional guest service. If you are a motivated and selfless individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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