Customer Service Representative
22 hours ago
We are seeking a highly skilled Customer Service Representative to join our team at Dynatect Manufacturing Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and other communication channels.
- Process customer orders, including entering data into our ERP and database systems.
- Manage customer contracts and pricing, ensuring accuracy and compliance with established policies.
- Coordinate with internal teams to resolve product and service issues.
- Provide excellent customer service, ensuring high levels of satisfaction and loyalty.
- Assist with administrative tasks, such as filing and record-keeping.
Requirements:
- High school diploma or equivalent required.
- Previous customer service or sales experience in a manufacturing environment preferred.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic algebra skills and ability to work with fractions, decimals, and units of measure.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
About Us:
Dynatect Manufacturing Inc is a leading manufacturer of innovative products and solutions. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
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