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Customer Service Representative

2 months ago

New Berlin, Wisconsin, United States Circle K Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales goals.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas
  • Work collaboratively with colleagues to achieve sales goals, including promoting products and services to customers
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Perform opening and closing duties, including counting cash and inventory

Requirements:

  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 30 pounds and stand for long periods

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and work-life balance
  • Discounts on store products and services
  • A fun and dynamic work environment

Physical Requirements:

  • Ability to stand and walk for long periods
  • Ability to lift up to 30 pounds
  • Ability to bend and twist to reach stock and merchandise

Working Conditions:

  • Fast-paced retail environment
  • Exposure to various weather conditions
  • Ability to work in a team environment