Customer Service Representative/Dispatcher

1 month ago


New Berlin, Wisconsin, United States Work With Your Handz Full time
Lead the Way to Service Excellence

We're seeking a highly skilled Customer Service Representative/Dispatcher to join our team at Work With Your Handz. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our customers, ensuring timely and accurate service delivery, and fostering a positive company reputation.

Key Responsibilities:
  • Manage customer inquiries and resolve issues with efficiency and professionalism.
  • Process service orders seamlessly, guaranteeing timely and accurate service delivery every time.
  • Effortlessly handle phone calls, emails, and vendor requests.
  • Navigate warranty claims processing like a pro, ensuring customer satisfaction and timely resolutions.
  • Provide valuable support to the accounts receivable team, contributing to financial efficiency and accuracy.
  • Ensure an exceptional customer experience by providing technicians with detailed and precise information about service requests.
  • Coordinate with field personnel to optimize routes and schedules, maximizing efficiency and productivity.
  • Communicate effectively with customers, providing updates on service status and addressing any concerns or issues.
  • Participate in continuous training programs to foster ongoing professional development.
Requirements:
  • Experience in Home Services Highly Preferred.
  • Minimum 1 year of Customer Service experience.
  • Minimum 1 year of Dispatcher experience.
  • Experience with a vendor-customer relationship.
  • Ability to analyze data to ensure accuracy.
  • Mechanical aptitude.
  • Proficient with Microsoft Office.
  • Excellent communication skills, both verbal and written.
  • Proficiency in customer service software and systems.
  • Strong problem-solving skills and the ability to handle challenging situations.
  • Detail-oriented, strongly organized, and the ability to multitask in a fast-paced environment.
  • Commitment to providing exceptional customer service and building positive relationships with clients.

We offer a competitive wage, health insurance, dental insurance, vision insurance, life insurance, 401k with company match, generous PTO and paid holidays, paid parental and maternal leave, and access to ongoing training and opportunities for advancement.

We are an equal-opportunity employer and welcome applications from qualified candidates without regard to race, gender, veteran status, disability, or other protected category. Pre-employment background check and drug test are required to be considered for this position.



  • New Berlin, Wisconsin, United States Work With Your Handz Full time

    Job Title: Customer Service Representative/DispatcherWe are seeking a highly skilled Customer Service Representative/Dispatcher to join our team at Work With Your Handz. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our customers, ensuring timely and accurate service delivery, and providing...


  • New Berlin, Wisconsin, United States Work With Your Handz Full time

    Unlock Your Potential as a Customer Service Representative/DispatcherAt Work With Your Handz, we're committed to delivering exceptional service to our customers. As a Customer Service Representative/Dispatcher, you'll be the face of our company, guiding customers through their service experience and ensuring seamless communication between our team and...


  • New Berlin, Wisconsin, United States PremiStar Full time

    PremiStar Service Coordinator DispatcherWe are seeking a highly organized and detail-oriented Service Coordinator Dispatcher to join our team at PremiStar. As a key member of our dispatch team, you will be responsible for coordinating and dispatching technicians to provide exceptional customer service.Key Responsibilities:Serve as the primary point of...


  • New Berlin, Wisconsin, United States PremiStar Full time

    Service Coordinator Dispatcher Job DescriptionPremiStar is seeking a highly skilled Service Coordinator Dispatcher to join our team. As a key member of our dispatch department, you will be responsible for leading and directing the daily functions of the team.Key Responsibilities:Manage and coordinate service requests, ensuring timely and efficient...


  • New Berlin, Wisconsin, United States Linde Full time

    Job Title: Customer Service Representative Long Term Care Job Summary: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Long Term Care customers. Key Responsibilities: * Provide timely and...


  • New Berlin, Wisconsin, United States Lincare Full time

    **Job Summary:**We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at Lincare. As a Customer Service Representative - Long Term Care, you will be responsible for providing exceptional customer service to our Long Term Care customers, entering orders, and dispatching to the appropriate service center.**Key...


  • New Berlin, Wisconsin, United States Lincare Full time

    Job Summary: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at Lincare. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Long Term Care customers, resolving issues, and ensuring timely responses to customer inquiries.Key Responsibilities:Provide...


  • New Berlin, Wisconsin, United States Linde Full time

    Job Title: Customer Service Representative Long Term CareThis remote position requires a dedicated workspace at home with strong internet connectivity to communicate with customers and internal staff. The employee must be able to use a headset and laptop provided by the company. In-person training and meetings with management may be required.The Customer...


  • New Berlin, Wisconsin, United States Lincare Holdings Full time

    Job SummaryThis remote position requires a dedicated area at home with strong internet connection to communicate with customers and internal staff. The employee must be able to use a headset and laptop provided by the company. In-person training and meetings with management will be conducted as needed.Key ResponsibilitiesManage customer accounts and resolve...


  • New Berlin, Wisconsin, United States Waukesha State Bank Company Full time

    Job Title: Customer Service RepresentativeWaukesha State Bank is seeking a Customer Service Representative to join our team in New Berlin, WI. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while managing transactions with accuracy and professionalism.Job Requirements:Provide personalized banking...


  • New Berlin, Wisconsin, United States IEWC US Full time

    The Customer Service Representative is a key role within IEWC US, responsible for delivering exceptional support to our customers. The ideal candidate will possess strong communication skills, a keen eye for detail, and the ability to work independently in a fast-paced environment.Key responsibilities include:Managing customer orders with accuracy and...


  • New Berlin, Wisconsin, United States Synerfac Full time

    Customer Service RepresentativeAt Synerfac, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Responsibilities:Respond to customer inquiries via phone, email, and...


  • New Berlin, Wisconsin, United States Uline, Inc. Full time

    Customer Service RepresentativeUline is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Process customer orders and inquiries in a collaborative call center environment.Communicate with customers via...


  • New Berlin, Wisconsin, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our...


  • New Berlin, Wisconsin, United States On-site Staffing Services Full time

    Job DescriptionOn-Site Staffing Services is seeking a Customer Service Representative to ensure the front office runs at maximum efficiency.Responsibilities:Represent the company in a positive and professional manner.Respond to customer inquiries and resolve issues in a timely and courteous manner.Handle customer complaints and requests in a professional and...


  • New Berlin, Wisconsin, United States EcoShield Pest Solutions Full time

    About EcoShield Pest SolutionsEcoShield Pest Solutions is a leading provider of comprehensive pest control services. We are committed to delivering exceptional customer experiences and providing our customers with peace of mind.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer...


  • New Berlin, Wisconsin, United States IEWC US Full time

    Customer Service RepresentativeThe Customer Service Representative plays a vital role in providing exceptional support to IEWC customers. Reporting to the Customer Service Team Lead, this position is responsible for managing customer orders, presale inquiries, and post-sale transactions. The ideal candidate will possess excellent communication skills, order...


  • New Berlin, Wisconsin, United States Dynatect Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Dynatect. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key ResponsibilitiesSupport budgetary goals for Dynatect's external representative network, as assigned.Assist in...


  • New Berlin, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionCompany Overview: Domino's Pizza LLC is a leading pizza delivery company that values honesty, transparency, and accountability. We strive to create a safe and stable work environment for our team members.Job Summary: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you...


  • New Berlin, Wisconsin, United States IEWC US Full time

    The Customer Service Representative plays a vital role in providing exceptional support to IEWC customers. Reporting to the Customer Service Team Lead, this position is responsible for managing customer orders, presale inquiries, and post-sale transactions.The ideal candidate will possess excellent communication skills, order management capabilities, and...