IT Support Specialist

4 days ago


Eugene, Oregon, United States University Of Oregon Full time
About the Role

**Job Summary**

This position is responsible for providing technical support to university administrative staff, including troubleshooting and resolving issues related to computer hardware, software, and network connectivity. The ideal candidate will have a strong foundation in technology and information systems, with the ability to communicate complex technical concepts to non-technical stakeholders.

Key Responsibilities
  • Provide technical support to university administrative staff, including troubleshooting and resolving issues related to computer hardware, software, and network connectivity.
  • Provision and configure computer systems, peripherals, and network interfaces.
  • Install, configure, and troubleshoot operating systems, productivity software, and enterprise applications.
  • Ensure the security and integrity of university data and systems.
  • Collaborate with other IT teams to resolve complex technical issues.
Requirements

This classification requires a basic foundation of knowledge and skills of technology and information systems, generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.



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