Guest Services Coordinator

2 weeks ago


Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time


We are seeking a dedicated and friendly Guest Services Coordinator to provide outstanding service to all visitors at Orangewood Inn & Suites KCI.

Your role will involve greeting guests, managing their reservations, distributing room keys, and addressing any inquiries to ensure a memorable stay.

The ideal candidate possesses excellent communication abilities, a strong dedication to their work, and a focus on guest satisfaction.

Key Responsibilities

  • Offer detailed information regarding our establishment, including room availability, pricing, and amenities.
  • Verify group bookings and arrange tailored services for distinguished guests and event participants.
  • Promote additional services and facilities when suitable.
  • Handle reservations via online platforms and phone calls.
  • Coordinate with housekeeping to ensure guest accommodations are prepared.

Essential Duties:
Maintain accurate and up-to-date guest information.

  • Welcome each guest warmly, facilitate check-in and check-out processes, ensuring accurate room assignments.
  • Manage room reservations in person, online, and via phone, addressing inquiries regarding guest needs, including room options, amenities, pricing, special requests, and loyalty programs.
  • Address customer concerns as needed.

Qualifications

  • Proficient in handling phone communications and managing high-pressure situations.
  • Preferred: At least 1 year of experience in hospitality as a front desk agent or guest service representative.
  • Familiarity with Microsoft Office and reservation management software.
  • Strong organizational, time management, customer service, and interpersonal skills.
  • High school diploma, GED, or equivalent.


  • Kansas City, Missouri, United States One Cardinal Way Full time

    Guest Services CoordinatorJob Category: AdministrativeJob Details:DescriptionOne Cardinal Way is a prominent entity in the realm of commercial real estate and hospitality, renowned for its commitment to excellence and innovation. We pride ourselves on creating exceptional experiences for our guests and residents alike.We are currently in search of a Guest...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Are you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, you may be the perfect candidate for the Guest Services Coordinator role within our hospitality team. In this position, you will greet visitors, manage their account details, and ensure they enjoy a comfortable and pleasant stay. Individuals looking...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Job OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, you may be the perfect candidate for the Guest Services Coordinator role at our esteemed hotel. In this position, you will be the first point of contact for our guests, managing their reservations and ensuring their stay is nothing short...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Front Office ReceptionistWe are looking for a dedicated and personable individual to fill the role of front office receptionist. In this vital position, you will be responsible for delivering outstanding service to our guests, ensuring their experience is enjoyable and memorable. If you possess excellent interpersonal skills, a strong commitment to service...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Hotel Front Desk ReceptionistWe are looking for a dedicated and personable individual to fill the role of hotel front desk receptionist. In this vital position, you will be responsible for delivering outstanding service to our guests, ensuring their stay is enjoyable and memorable. If you possess excellent communication abilities, a strong commitment to your...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Front Office SpecialistWe are looking for a dedicated and approachable individual to take on the role of front office specialist. As an essential part of our hospitality team, you will be tasked with delivering outstanding service to all guests, ensuring their experience is enjoyable and memorable. If you possess excellent interpersonal skills, a strong...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    We are seeking a dedicated and friendly hotel front desk representative to provide outstanding service to all guests at Hotel Lotus Stadium. Your role will involve greeting guests, managing their reservations, issuing room keys, and addressing any inquiries to ensure a pleasant experience during their stay. The ideal candidate possesses excellent...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    Hotel Lotus Stadium is seeking a dedicated and courteous front desk receptionist to provide outstanding service to our guests. Your role will involve greeting visitors, managing their reservations, issuing room keys, and addressing any inquiries to ensure a pleasant experience during their stay. The ideal candidate will possess excellent communication...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    Job OverviewWe are seeking a friendly and professional Hotel Front Desk Receptionist to provide outstanding service to our guests at Hotel Lotus Stadium. In this role, you will be the first point of contact for guests, ensuring a seamless check-in and check-out process while addressing any inquiries or concerns they may have.Key Responsibilities:Welcome and...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    We are seeking a dedicated and friendly hospitality front desk associate to provide outstanding service to every visitor at Hotel Lotus Stadium. Your role will involve greeting guests, managing their personal details, distributing room keys, and addressing any inquiries to ensure a pleasant experience during their stay. The ideal candidate possesses...


  • Kansas City, Missouri, United States Senior Star Full time

    Position Title: Front Desk ReceptionistJob Category: AdministrativeRequisition Number: FRONT002793Overview:At Senior Star, we prioritize our associates and believe in fostering a supportive environment. Our commitment to our team is reflected in our enhanced compensation packages and bonus opportunities.What We Offer:Competitive Pay: Starting at $12.00 per...


  • Kansas City, Missouri, United States Senior Star Full time

    Position Title: Front Desk ReceptionistJob Category: AdministrativeJob Overview:Competitive Compensation: $12.00 per hourBenefits:Health and Wellness benefits for all Full-Time and Part-Time associatesMedical, Dental & Vision benefits for Full-Time associates401k ProgramPaid Time Off / Vacation TimeStaff development courses & free online training...


  • Kansas City, Missouri, United States Arbor Lodging Management Full time

    Job SummaryArbor Lodging Management is a leading hospitality investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are...


  • Kansas City, Missouri, United States Onelife Fitness Full time

    Position Title: Front Desk AssociateJob Category: Front DeskRequisition Number: FRONT12001Job Overview:As a Front Desk Associate, you will play a pivotal role in delivering outstanding service to our members, guests, and visitors at Onelife Fitness. Your primary responsibility will be to ensure a welcoming atmosphere at the front desk, both in-person and via...


  • Kansas City, Missouri, United States Elms Hotel & Spa Full time

    Guest Services RepresentativeOverviewThe Guest Services Representative plays a vital role in ensuring a welcoming and efficient experience for all visitors at Elms Hotel & Spa. This position involves greeting guests, managing their check-in and check-out processes, and addressing any inquiries or concerns they may have.Key ResponsibilitiesWelcome guests and...


  • Kansas City, Missouri, United States teamworkonline Full time

    About usOn December 7, 2020, the NWSL announced the decision to award an expansion franchise to Kansas City. In the year following, world-class women's soccer was brought to the Heartland, where KC Current completed its Inaugural Season in front of the world's best sports fans. Now, we're ready for the next chapter. With a new crest to unite us, a...


  • Kansas City, Missouri, United States Worlds of Fun Full time

    Guest Services RepresentativeJoin a distinguished team of customer service experts dedicated to fulfilling our mission of creating joyful experiences. This role offers a competitive pay rate of $15/hr.As a vital member of our Guest Services team, you will play a key role in crafting unforgettable memories for our visitors. Our representatives facilitate...


  • Kansas City, Missouri, United States Marquee Hospitality Full time

    Marquee Hospitality is seeking a dedicated and service-oriented Guest Services Representative to join our team! In this role, you will be the first point of contact for our valued guests, ensuring their experience with us is exceptional from check-in to departure. You'll play a vital role in creating a welcoming and memorable atmosphere for every...


  • Kansas City, Missouri, United States Hyatt Regency London Full time

    Guest Services RepresentativeOverviewThe Guest Services Representative is responsible for providing exceptional service to guests, managing check-in and check-out processes, issuing room keys, and addressing inquiries and requests in accordance with established policies and regulations.Key ResponsibilitiesFacilitate guest check-ins and room assignments while...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Guest Services Representative Job OverviewWe are in search of a committed guest services representative to become a part of our front desk team. In this role, you will be instrumental in providing an outstanding experience for our visitors. If you possess a strong enthusiasm for hospitality and outstanding communication abilities, we encourage you to...