Patient Care Coordinator

4 days ago


Norwell, Massachusetts, United States Grassi Full time
Job Title: Patient Care Coordinator

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our administrative team at Nielsen Eye Center.

Job Summary:

The Patient Care Coordinator will be responsible for providing exceptional patient care and support to our patients and medical team. This role requires strong communication and organizational skills, as well as the ability to multitask and work in a fast-paced environment.

Key Responsibilities:
  • Welcome patients into the practice and provide a positive experience
  • Obtain and update patient demographic and financial information
  • Identify and record patient financial responsibilities
  • Maintain accurate and up-to-date electronic medical records
  • Relay medical and insurance updates to the appropriate departments
  • Confirm medical charts are complete and financial responsibilities are settled
  • Answer calls in a timely and professional manner
Requirements:
  • High school diploma or equivalent required
  • Prior experience in a medical administrative role preferred
  • Ability to work at all Nielsen Eye locations as needed
  • Typing proficiency and ability to multitask
  • Adaptability in a fast-paced medical atmosphere
  • Ability to handle and resolve conflicts in a professional manner
Work Environment:

This role will require travel to all four of our offices, and the schedule may vary. Our current office hours are as follows:

  • Monday and Friday: 7:30 am - 3:30 pm
  • Tuesday: 10:00 am - 6:30 pm
  • Wednesday and Thursday: 8:30 am - 5:00 pm
  • Saturday (Occasional): 8:00 am - 12:00 pm

Nielsen Eye Center is an Equal Opportunity Employer and does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment.



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