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Technical Support Specialist

2 months ago

Eden Prairie, Minnesota, United States Trimble Full time
Unlock Your Potential with Trimble

At Trimble, we're passionate about empowering creatives to bring their ideas to life. As a Technical Customer Support Representative, you'll play a vital role in helping our customers overcome challenges and achieve their goals.

About the Role

We're seeking a skilled and empathetic support specialist to join our team. In this role, you'll provide top-notch technical assistance to our customers, helping them to troubleshoot issues and optimize their use of SketchUp Pro and other Trimble products.

Key Responsibilities
  • Provide exceptional customer support via phone, email, and chat
  • Troubleshoot technical issues and provide solutions to customers
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and best practices
What We Offer

As a Technical Customer Support Representative at Trimble, you'll enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.