Operations Supervisor

1 week ago


Wilmington, Delaware, United States Mailboxes Full time
Job Title: Operations Supervisor

Mailboxes US Inc. is seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will play a crucial role in ensuring the smooth operation of our logistics and export compliance processes.

Key Responsibilities:
  • Ensure work practices promote safety and exceed security mandates.
  • Develop, recommend, and implement work process and procedure improvements.
  • Provide solutions in warehousing, inventory control & analysis, transportation, and technical support.
  • Manage Key Performance Indicators (KPIs) within budgetary guidance.
  • Prepare documents according to export requirements: Certificate of Origin, Manifests, BOLs, MAWBs, and DGD's.
  • Ensure compliant export procedures and AES (Automated Electronic System) filings.
  • Hire, supervise, coach, train, and develop staff at various levels.
  • Collaborate with teams to define, develop, and deploy strategic business improvements.
  • Build collaborative working relationships across each business unit.
  • Drive team performance based on metrics and data.
  • Actively manage resources to deliver best-in-class business performance results.
  • Contribute to P/L management; control costs, implement improvements, and use data to support decisions.
  • Develop, maintain, and implement local operating procedures and work instructions.
Requirements:
  • BA/BS preferred.
  • Detail oriented with excellent verbal, written, and follow-up communication skills.
  • Effective when using Microsoft Office (Outlook, Excel, Word, and PowerPoint), required.
  • 1+ years' experience in air export and freight forwarding industry, required.
  • Familiar with TSA, IACSSP, TAPA, or CCSF/P regulations, required.
  • Experience with Dangerous Goods as regulated by IATA, IMO, and/or DOT, preferred.
  • Familiarity with DOT and HazMat regulations, preferred.
Equal Opportunity Employer:

Mailboxes US Inc. is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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