Mutuels Supervisor

We are seeking a highly skilled and experienced Mutuels Supervisor to join our team at Delaware Park Casino & Racing. As a Mutuels Supervisor, you will be responsible for assisting the Cage and Sports Book Manager in all phases of Mutuel Operations, including supervising, evaluating, and training new team members.

• Assist Cage and Sports Book Manager in all phases of Mutuel Operations
• Supervise, evaluate, and train new team members
• Ensure compliance with Title 26 and Title 31 Currency Transactions reporting, Internal Controls, and required regulatory compliance
• Enforce all Delaware Park Policy and Procedures
• Communicate with vendors, including Sports Book and Sci Games
• Assign daily locations and stations
• Responsible for daily communications with team, including newsletters and shift meetings
• Perform all other duties as assigned

• One (1) to Three (3) years of experience as a Mutuel Teller
• Must be able to successfully complete and maintain the background check and licensing process as required during employment
• Prior customer service experience
• Excellent verbal and written communication skills
• Must be able to remain flexible in an environment of constant change
• Must be able to sit, walk, and/or stand for an eight (8) hour shift without difficulty
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays