Customer Service Specialist
2 weeks ago
Hand and Stone Massage and Facial Spa is in search of dedicated Front Desk Associates to join our team. As a vital part of our establishment, you will ensure that every client’s visit is exceptional and memorable.
Are you known for your vibrant personality? Do you have a passion for helping others and a drive for success? We provide comprehensive training in the spa industry; all we need is your commitment to delivering outstanding customer service.
We recognize the importance of flexibility in your schedule. Our various shift options are designed to accommodate your lifestyle while fostering a welcoming and supportive work atmosphere.
Key Responsibilities:- Achieve membership sales targets.
- Deliver exemplary customer service to both members and guests, fostering lasting relationships.
- Adapt to flexible working hours.
- Communicate effectively regarding sales, promotions, and service offerings.
- Maintain cleanliness and organization within the spa.
- Exude a positive and energetic demeanor.
- Handle phone inquiries, schedule appointments, and manage documentation.
- Assist with additional tasks as needed.
- Competitive Pay - Hourly wage plus commission opportunities, allowing for increased earnings.
- Complimentary Services - Enjoy free massages or facials each month.
- Sales Competitions - Test your sales abilities with exciting contests.
- Continuous Training - We prioritize ongoing learning and development.
- Flexible Scheduling - Options available for both part-time and full-time positions.
- Positive Work Environment - We believe in making work enjoyable and engaging.
- Employee Discounts - Benefit from discounts on products, services, and gift cards.
- High school diploma or equivalent required.
- Must be at least 18 years of age.
- Exceptional organizational skills and attention to detail.
- A strong team player who can also work independently with minimal supervision.
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