Store Customer Service Specialist

4 weeks ago


San Antonio, Texas, United States Sherwin Williams Full time

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

What is the Process to get Started?

Step 1 – Online Application


Find the role(s) that interest you on our Careers page:

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.


At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.



  • San Antonio, Texas, United States The UPS Store #3810 Full time

    Job OverviewThe Customer Service Sales Associate at The UPS Store #3810 is dedicated to providing exceptional service to all retail clients. This role involves managing and processing packages for courier delivery, as well as operating various office equipment such as copiers, fax machines, and point-of-sale systems. The Associate is responsible for guiding...


  • San Antonio, Texas, United States Texas Thrift Full time

    Join Our Team as a Customer Engagement SpecialistWe are seeking an enthusiastic and approachable Customer Engagement Specialist to become a vital part of our organization. In this role, you will serve as the initial point of interaction for our patrons, delivering outstanding service and fostering a friendly environment.Maintain a clean, organized, and...


  • San Antonio, Texas, United States Kahlig Auto Group Full time

    Customer Service Specialist - North Park Subaru at DominionWe are seeking a Customer Service Specialist who excels in delivering exceptional client interactions. The ideal candidate will be responsible for welcoming guests, coordinating service appointments, and serving as a crucial link between clients and our skilled technicians. If you possess the ability...


  • San Antonio, Texas, United States Kahlig Auto Group Full time

    Customer Service Specialist at North Park SubaruAre you passionate about delivering exceptional customer experiences? If you thrive in a dynamic environment where your interpersonal skills can shine, then consider joining our team at Kahlig Auto Group. We are seeking a dedicated Customer Service Specialist who excels in the art of communication and customer...


  • San Antonio, Texas, United States SENTA Partners Full time

    The **Customer Service Specialist** plays a crucial role in enhancing patient interactions and ensuring effective communication. This position primarily focuses on coordinating patient appointments with healthcare providers. The specialist operates under close supervision to foster a positive experience for clients and maintain a high standard of customer...


  • San Antonio, Texas, United States SENTA Partners Full time

    The **Customer Service Specialist** plays a vital role in enhancing patient interactions and ensuring seamless communication. This position is primarily focused on coordinating patient appointments with healthcare providers. Under close supervision, the specialist aims to create a positive experience for clients while maintaining high standards of service...


  • San Antonio, Texas, United States DOCUmation Full time

    Position Announcement Position: Customer Service Specialist Department: Administration Reports To: Service Center Supervisor Salary grade: DOE FLSA Status: Full Time / Non-Exempt / Hourly Description The Customer Service Specialist (CSS) serves as the primary point of contact for client support at DOCUmation. After gaining familiarity with our systems and...


  • San Antonio, Texas, United States Army & Air Force Exchange Service Full time

    Join Our Team as a Customer Support Specialist As a vital member of our team, you will leverage your knowledge in the Electronics sector to assist customers in improving their everyday experiences with advanced digital gadgets. Your Role: Guide customers through the latest technological innovations. Enhance the shopping experience by providing expert advice...


  • San Antonio, Texas, United States University Health System Full time

    Position OverviewThe Senior Customer Service Specialist plays a crucial role in ensuring members and providers receive exceptional support regarding their benefits and services. This position requires a deep understanding of the STAR Kids and STAR PLUS programs.Key ResponsibilitiesAct as a primary contact for members and providers, addressing inquiries and...


  • San Antonio, Texas, United States University Health System Full time

    Position OverviewThe Senior Customer Service Specialist plays a crucial role in the healthcare sector by leveraging extensive knowledge of the STAR Kids and STAR PLUS programs. This position serves as a vital link between members and providers, ensuring clarity and understanding of benefits and services.Key ResponsibilitiesAct as a liaison for members and...


  • San Antonio, Texas, United States Ross Stores Full time

    Job Summary:Ross Stores is seeking a highly skilled and detail-oriented Store Protection Specialist to join our team. As a Store Protection Specialist, you will play a critical role in maintaining a safe and secure environment for our customers and employees.Key Responsibilities:Mitigate theft and fraud by identifying and addressing potential security...


  • San Antonio, Texas, United States Ross Stores Full time

    Job Summary:Ross Stores is seeking a highly skilled and detail-oriented Store Protection Specialist to join our team. As a Store Protection Specialist, you will play a critical role in maintaining a safe and secure environment for our customers and employees.Key Responsibilities:Mitigate theft and fraud by identifying and addressing potential security...


  • San Antonio, Texas, United States CommuniCare Services Full time

    Position Overview:As a Healthcare Customer Service Specialist at CommuniCare Services, you will play a vital role in ensuring that our patients receive exceptional support and assistance. Your primary responsibilities will include:Handling incoming calls, coordinating appointments, and delivering outstanding customer service.Facilitating referrals for...


  • San Antonio, Texas, United States Army & Air Force Exchange Service Full time

    Position OverviewThe Customer Engagement Specialist plays a crucial role in enhancing the shopping experience at our retail location. This position is responsible for overseeing multiple self-checkout stations, ensuring that customers receive exceptional service and support throughout their shopping journey.Key ResponsibilitiesManage and operate various...


  • San Antonio, Texas, United States BEALLS OUTLET Full time

    Job Overview - Retail Sales AssociatePosition Summary:The Retail Sales Associate plays a crucial role in delivering outstanding service to our customers on the sales floor, fostering customer loyalty and driving sales growth. Collaboration among team members is essential to achieve this objective. In addition to sales responsibilities, certain operational...


  • San Antonio, Texas, United States Industrial Service Solutions Full time

    Position Overview: San Antonio Armature Works, a leader in Industrial Service Solutions, is seeking a Field Service Specialist to ensure the optimal performance of motors and generators while minimizing operational interruptions. Key Responsibilities:Diagnose issues with DC Motors and Generators.Repair and maintain AC&DC Motors and Generators.Facilitate...

  • Customer Service

    1 week ago


    San Antonio, Texas, United States SSA Group Full time

    Position Overview:As a Retail Specialist, you will play a crucial role in enhancing the guest experience by providing exceptional service and support. Your responsibilities will include:Key Responsibilities:1. Address guest needs promptly and effectively.2. Communicate inventory levels and special requests to retail management as necessary.3. Collaborate...


  • San Antonio, Texas, United States Krispy Kreme Hwy 151 and Potranco Road Full time

    Job OverviewJoin the team at Krispy Kreme Hwy 151 and Potranco Road as a Retail Associate. In this role, you will be the face of our brand, ensuring that every customer enjoys a delightful experience while visiting our store.Position SummaryAs a Retail Associate, you will be responsible for delivering exceptional customer service, managing transactions, and...


  • San Antonio, Texas, United States Best Buy Full time

    Job SummaryThe Sales Consultant - Appliance Outlet is a key role at Best Buy, responsible for delivering a world-class customer experience as the destination and authority for technology products and services.Key ResponsibilitiesImplement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build...


  • San Antonio, Texas, United States Gabrielsliquor Full time

    Position Title: Customer Engagement Representative Department: Retail Overview: The Customer Engagement Representative plays a vital role in delivering exceptional service to our patrons. This position is dedicated to fostering a friendly atmosphere and ensuring that all customer inquiries and needs are addressed effectively. Key Responsibilities: Provide...