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Customer Care Specialist for Automotive Services

2 months ago

San Antonio, Texas, United States Vara Chevrolet Full time
Customer Care Specialist

We are seeking a dedicated Customer Care Specialist to join our team at Vara Chevrolet. This position is ideal for individuals who excel in communication and enjoy engaging with clients. Your primary responsibility will be to manage initial customer interactions, highlighting our automotive services and offerings.

Full-Time Benefits Include:

  • Comprehensive medical insurance coverage
  • 401k plan with employer contributions
  • Generous paid time off and holiday benefits
  • Flexible working hours

Key Responsibilities:

  • Respond to customer inquiries and coordinate service appointments
  • Ensure prompt replies to customer questions through multiple communication channels
  • Provide detailed product information and direct customers to suitable resources
  • Discuss financing options tailored to individual customer requirements
  • Maintain follow-up with leads and foster positive team relationships
  • Leverage CRM tools for efficient tracking and management

Qualifications:

  • Experience in customer service roles
  • Collaborative team player with a proactive mindset
  • Interest in sales and a willingness to develop skills
  • Professional demeanor with a friendly approach
  • Strong proficiency in computer applications
  • Valid driver's license required

At Vara Chevrolet, we value diversity and inclusion, striving to create a supportive and collaborative workplace for all employees.